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Associate Director of Operations - Vol Dining - UTK
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,000.00 - $97,000.00
Work Schedule
Standard Hours
Job Description
The University of Tennessee, Knoxville (UTK) is a prestigious public research university established in 1794, known for its dedication to leadership, service, and innovation. Serving over 38,000 students and employing around 10,000 people statewide, UTK acts as Tennessee's flagship land-grant university, offering more than 900 programs across 14 degree-granting colleges and schools. The institution has earned the highest Carnegie classification for research activity and maintains strong partnerships with significant industry leaders, including Oak Ridge National Laboratory. UTK is renowned for fostering an inclusive, supportive environment for its employees with a strong focus on work-life balance, compensation, and professional development, offering... Show More
Job Requirements
- Bachelor’s degree in business administration, hospitality management, construction management, facilities management, engineering technology, or related field
- minimum 5 years of progressively responsible experience in operations management within institutional dining, commercial kitchen operations, facilities management, construction management, or related field
- demonstrated experience coordinating capital projects or construction-related initiatives
- experience managing commercial kitchen equipment systems and facility infrastructure
- strong project management and organizational skills
- ability to collaborate effectively with contractors, architects, engineers, and campus partners
- relevant vocational or technical training may substitute for a bachelor’s degree
- associate’s degree with 7 years of related experience
- high school diploma/GED with 10 years of related experience may substitute for the bachelor’s degree requirement
Job Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, Construction Management, Facilities Management, Engineering Technology, or related field
- minimum 5 years of progressively responsible experience in operations management within institutional dining, commercial kitchen operations, facilities management, or construction management
- demonstrated experience coordinating capital projects or construction-related initiatives
- experience managing commercial kitchen equipment systems and facility infrastructure
- strong project management and organizational skills
- ability to collaborate effectively with contractors, architects, engineers, and campus partners
- relevant vocational or technical training may substitute for a bachelor’s degree
- associate’s degree with 7 years of related experience
- high school diploma/GED with 10 years of related experience
- master’s degree in related field preferred
- experience within university or large-scale institutional dining operations preferred
- knowledge of commercial kitchen design, BOH equipment systems, and MEP requirements preferred
- familiarity with health, safety, and regulatory codes related to commercial kitchen operations preferred
- experience coordinating projects within complex facilities environments preferred
Job Duties
- Lead and coordinate construction-related activities for dining facility projects including renovations, refreshes, and capital improvements
- serve as primary operational liaison between Dining Services, Facilities Services, RISE Development, architects, engineers, contractors, and vendor partners
- provide guidance on commercial kitchen layouts, BOH equipment specifications, and operational functionality during planning and design phases
- review project documents, participate in design meetings, and ensure projects align with operational needs and university standards
- oversee equipment procurement, installation coordination, and project execution to meet timelines and budgets
- oversee operational performance and functionality of dining facilities across campus
- manage BOH kitchen equipment systems including preventative maintenance schedules, lifecycle planning, and major repairs or replacements
- coordinate vendor relationships and third-party contractors supporting maintenance, repairs, and specialized services
- manage capital and operating budgets related to equipment systems and facilities infrastructure improvements
- develop and implement policies, procedures, and operational standards to improve efficiency
- evaluate operational workflows, custodial programs, and facility service standards for compliance
- identify opportunities to improve operational efficiency and implement innovative solutions
- provide direct supervision and performance management to operational staff
- establish priorities and delegate responsibilities
- collaborate with Facilities Services leadership to ensure effective completion of maintenance and operational projects
- partner with campus stakeholders to support dining initiatives, capital projects, and operational planning
- participate in campus planning initiatives and project committees
- support the Director of Dining Services through strategic planning and budget preparation
- coordinate communication with campus stakeholders regarding operational impacts and facility changes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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