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Associate Director of Operations - Vol Dining - UTK
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,000.00 - $97,000.00
Work Schedule
Standard Hours
Job Description
The University of Tennessee, Knoxville (UTK) is a prestigious public research university known for its commitment to academic excellence, innovation, and community engagement. Located in Knoxville, Tennessee, UTK serves a broad and diverse student body and is part of a comprehensive university system that values fostering a supportive and dynamic campus environment. UTK is recognized for its vibrant campus life, high-quality educational programs, and its dedication to sustainability and operational excellence across all its departments and services.
Within this esteemed institution, the Division of Campus Operations and Real Estate plays a crucial role in maintaining and enhancing the university's physical... Show More
Within this esteemed institution, the Division of Campus Operations and Real Estate plays a crucial role in maintaining and enhancing the university's physical... Show More
Job Requirements
- Bachelor’s degree in business administration, hospitality management, construction management, facilities management, engineering technology, or a related field
- minimum 5 years of progressively responsible experience in operations management within institutional dining, commercial kitchen operations, facilities management, construction management, or a related field
- demonstrated experience coordinating capital projects or construction-related initiatives
- experience managing commercial kitchen equipment systems and facility infrastructure
- strong project management and organizational skills
- ability to collaborate effectively with contractors, architects, engineers, and campus partners
Job Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, Construction Management, Facilities Management, Engineering Technology, or a related field
- minimum 5 years of progressively responsible experience in operations management within institutional dining, commercial kitchen operations, facilities management, construction management, or a related field
- demonstrated experience coordinating capital projects or construction-related initiatives
- experience managing commercial kitchen equipment systems and facility infrastructure
- strong project management and organizational skills
- ability to collaborate effectively with contractors, architects, engineers, and campus partners
- relevant vocational or technical training may substitute for a bachelor’s degree
- associate’s degree with 7 years of related experience
- high school diploma/GED with 10 years of related experience may substitute for the bachelor’s degree requirement
- master’s degree in a related field preferred
- experience working within university or large-scale institutional dining operations preferred
- knowledge of commercial kitchen design, BOH equipment systems, and mechanical, electrical, and plumbing (MEP) requirements preferred
- familiarity with health, safety, and regulatory codes related to commercial kitchen operations preferred
- experience coordinating projects within complex facilities environments preferred
Job Duties
- Lead and coordinate construction-related activities for dining facility projects including renovations, refreshes, and capital improvements
- serve as the primary operational liaison between Dining Services, Facilities Services, RISE Development, architects, engineers, contractors, and vendor partners
- provide guidance on commercial kitchen layouts, BOH equipment specifications, and operational functionality during planning and design phases
- review project documents, participate in design meetings, and ensure projects align with operational needs and university standards
- oversee equipment procurement, installation coordination, and project execution to ensure timelines and budgets are met
- oversee operational performance and functionality of dining facilities across campus
- manage BOH kitchen equipment systems including preventative maintenance schedules, lifecycle planning, and major repairs or replacements
- coordinate vendor relationships and third-party contractors supporting maintenance, repairs, and specialized services
- manage capital and operating budgets related to equipment systems and facilities infrastructure improvements
- develop and implement policies, procedures, and operational standards that improve efficiency and support the long-term success of the dining program
- evaluate operational workflows, custodial programs, and facility service standards to ensure compliance with university policies and health and safety regulations
- identify opportunities to improve operational efficiency and implement innovative solutions across the dining portfolio
- provide direct supervision to assigned operational staff and oversee hiring, training, performance management, and professional development
- establish priorities and delegate responsibilities to support departmental goals and operational standards
- provide work direction to approximately ten facilities and maintenance staff supporting Dining Services operations including plumbing, HVAC/refrigeration, kitchen equipment repair, and building maintenance roles
- collaborate with Facilities Services leadership to ensure maintenance, repairs, and operational projects supporting dining facilities are completed effectively
- partner with campus stakeholders to support dining initiatives, capital projects, and operational planning
- participate in campus planning initiatives, master planning discussions, and project committees related to dining facilities
- support the Director of Dining Services through strategic planning, budget preparation, and development of operational initiatives
- coordinate communication with campus stakeholders regarding operational impacts, facility changes, or construction-related activities affecting dining operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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