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University of Hartford

Associate Director of Housing Operations

West Hartford, CT, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $58,250.00 - $68,000.00
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
On-site housing
on-call compensation

Job Description

The University of Hartford is a distinguished private institution known for its commitment to fostering student success, innovation, and inclusivity. Located in West Hartford, Connecticut, the university offers a broad range of undergraduate and graduate programs across various fields, blending rigorous academics with vibrant campus life. The University prides itself on delivering personalized educational experiences and maintaining a diverse community that encourages personal growth and professional development. It is dedicated to creating supportive environments in which students thrive academically, socially, and personally. The university's residential life programs are integral to this mission, serving as key elements that contribute to student... Show More

Job Requirements

  • Masters degree
  • Experience in housing operations management
  • Ability to work flexible hours including evenings and weekends
  • Proven leadership and supervisory experience
  • Strong problem-solving and organizational skills
  • Experience with housing software systems
  • Excellent communication skills

Job Qualifications

  • Masters degree required
  • Experience managing housing operations in a higher education setting
  • Proficiency with housing management software such as StarRez
  • Strong leadership and supervisory skills
  • Excellent communication and interpersonal abilities
  • Knowledge of budgeting and fiscal management
  • Demonstrated ability to work effectively with diverse populations
  • Experience in facilities coordination and vendor management

Job Duties

  • Oversees housing assignment processes including new student placements, room selection, mid-year transitions, and summer housing
  • Supervises office and residence hall card access and key management, housing charges and cancellation fees, and department technology initiatives
  • Monitors and manages contracts with outside vendors
  • Serves as primary point of contact for billing related questions including damage billing
  • Manages housing management system ensuring accurate data, efficient workflows, and integration with campus systems
  • Develops and implements housing occupancy projections, manages waitlists, and coordinates with Admissions and Institutional Research on enrollment trends
  • Leads communication strategies related to housing processes, timelines, and policies for students and families

Job Qualifications

Experience

Expert Level (7+ years)

Job Location