ASSOCIATE DIRECTOR OF EVENTS |SALARY RANGE $72,175 - $96,400/YEAR
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,175.00 - $96,400.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Employee stock purchase plan
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
Hyatt is a globally recognized hospitality company committed to creating exceptional experiences for guests and providing a supportive and inclusive workplace for its employees. As a leader in the hotel industry, Hyatt emphasizes care and empathy as fundamental values, fostering a collaborative environment where colleagues are empowered to grow both personally and professionally. With a focus on diversity and inclusion, Hyatt strives to create an atmosphere where every employee feels valued and equipped to succeed. The company’s dedication to excellence extends beyond guest services to encompass the well-being and development of its team members, making Hyatt a premier employer in... Show More
Job Requirements
- Bachelor’s degree in hospitality, business, or related field preferred
- Minimum of 4 years of experience in event planning, catering, or convention services with progressive responsibility
- Strong communication and organizational skills
- Proficiency in event management systems, Microsoft Office suite, and hotel property management systems
- Ability to lead and mentor a diverse team effectively
- Experience in budgeting, forecasting, and strategic planning within events
- Ability to manage multiple complex events including VIP programs
- Excellent client relationship management skills
- Capability to work collaboratively across departments
- Strong problem-solving and decision-making abilities
- Flexible and adaptable to a fast-paced environment
Job Qualifications
- Bachelor’s degree in hospitality, business, or related field preferred
- A minimum of 4 years of event planning, catering, or convention services experience, ideally with increasing responsibilities
- Strong communication, organization, and client management skills
- Proficiency with event systems, Microsoft Office, and hotel PMS tools
- A passion for creating exceptional guest experiences and elevating team performance
- The confidence to lead and the curiosity to keep learning
Job Duties
- Guide daily operations of the Events Department, ensuring accuracy, communication, and flawless execution
- Coach and mentor a growing team of event managers and administrative professionals
- Contribute to budgeting, forecasting, and the strategic direction of the department
- Collaborate seamlessly with Banquets, Culinary, Sales, and Operations to elevate every event
- Serve as the primary partner to clients, from first conversation through final execution
- Lead the creation of clear, detailed event documentation including BEOs, Resumes, and diagrams
- Conduct walkthroughs, pre-convention meetings, and quality checks to ensure exceptional delivery
- Manage complex, multi-day programs and VIP experiences with confidence and professionalism
- Strengthen connections with new and returning clients to grow catering and group business
- Lead thoughtful service recovery and respond to guest feedback quickly and effectively
- Reinforce partnerships across the local community and expand the hotel’s event presence
- Support catering sales efforts and identify new opportunities for food, beverage, and rental growth
- Apply your expertise in contracts, booking guidelines, and hotel policies
- Oversee commissions, rebates, and vendor partnerships
- Step in to support the Sales Office and DOSM when needed
- Serve as an essential liaison between Sales, Banquets, Culinary, and Operations
- Foster a positive, engaged team culture through clear communication and proactive leadership
- Anticipate challenges before they arise and guide the team toward effective solutions
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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