Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,600.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
wellness programs
Job Description
Hyatt is a globally recognized hospitality company known for its commitment to providing exceptional guest experiences through personalized and attentive service. As a leader in the luxury hotel and resort industry, Hyatt is dedicated to creating meaningful and memorable moments for guests by fostering a culture of care, excellence, and innovation among its associates. Hyatt properties are celebrated for their unique blend of luxury, comfort, and authentic local influences, which cater to discerning travelers seeking both relaxation and enriched experiences. Hyatt offers an environment where associates are empowered and supported to excel in their careers, contributing to an atmosphere of... Show More
Job Requirements
- Bachelor's degree in hospitality management business or related field
- Minimum of 5 years of experience in event management preferably in luxury hotel or resort environment
- Proven ability to lead and manage event teams
- Proficiency in event management software such as Delphi or Envision
- Excellent communication and negotiation skills
- Ability to work in a fast-paced dynamic environment
- Passion for personalized guest service and sustainability
- Must be geographically mobile
- CMP certification is preferred
- Strong organizational and leadership abilities
Job Qualifications
- Bachelor's degree in hospitality management business or a related field
- Minimum 5 years of experience in event management preferably in a luxury hotel or resort environment
- Proven track record of leading successful events
- Proficiency in event management software including Delphi Envision or comparable systems
- Excellent communication negotiation and presentation skills
- Passion for delivering personalized sustainable and memorable experiences
- Ability to lead a diverse team in a fast-paced dynamic environment
- Refined verbal and written communication skills
- Proficient in general computer knowledge
- CMP Certified preferred
- Geographically mobile
Job Duties
- Oversee all aspects of event planning and execution including logistics room setups catering audiovisual and guest experiences
- Partner closely with clients and internal teams to ensure each event reflects the Alila brand ethos of intuitive and bespoke service
- Supervise event managers coordinators and support staff to ensure flawless execution of group and social functions
- Act as the on-site liaison for high-profile events ensuring seamless communication between departments
- Collaborate with the Director of Events and Sales team to maximize event revenue and profitability
- Participate in site visits pre-conference meetings and client presentations
- Develop creative upselling strategies and customized event packages to enhance guest satisfaction and increase revenue
- Provide guidance coaching and performance management to the Events team
- Foster a culture of collaboration creativity and accountability consistent with Hyatt's leadership values
- Promote professional growth and training opportunities within the department
- Build and maintain strong relationships with clients vendors and community partners
- Ensure that all events reflect the brand's commitment to sustainability wellness and locally inspired experiences
- Manage post-event follow-up to ensure client satisfaction and encourage repeat business
- Oversee event forecasting budgeting and financial reporting
- Monitor and manage event P and L performance in collaboration with Finance and Sales leadership
- Ensure adherence to Hyatt's operational standards and compliance requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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