Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Retirement benefits
Paid Time Off
Family-friendly programs
Cultural programs
Job Description
Duke University, established in 1924 through an indenture of trust by James Buchanan Duke, stands as one of America’s premier research universities. Situated in Durham, North Carolina, it is located in the vibrant heart of the Research Triangle, a region consistently ranked as one of the nation's best places to work and live. Duke boasts over 15,000 students engaged in academic and research pursuits across its 10 undergraduate, graduate, and professional schools. Employing approximately 40,000 people, Duke is the third largest private employer in North Carolina, with outreach and programs extending to more than 150 countries worldwide.
The university... Show More
The university... Show More
Job Requirements
- work requires communications, analytical and organizational skills generally acquired through completion of a bachelor’s degree program in a related field
- work requires 2 years of related business or administrative experience in the coordination of special events logistics and execution for a university
- a master’s degree in a related field may be substituted for 2 years of experience
- or any other equivalent combination of relevant education and/or experience
Job Qualifications
- completion of a bachelor’s degree program in a related field
- two years of related business or administrative experience in the coordination of special events logistics and execution for a university
- a master’s degree in a related field may be substituted for two years of experience
- or any other equivalent combination of relevant education and/or experience
- ability to establish and maintain effective work relationships with students, faculty, staff, and the public
- ability to provide administrative guidance within area of responsibility, providing direct training and supervision as needed
- ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities
- valid NC driver’s license
Job Duties
- manage and coordinate operational policies related to reservations, hours of operation, event staffing, charge rates, rental fees and registration website portals
- develop and implement service fees and billing procedures to recover expenses
- determine fiscal requirements and prepare budgetary recommendations
- monitor, verify and reconcile expenditure of budgeted funds
- work Campus Life Finance to verify invoice information for charges on contracted services
- oversee reservation process for CES maintained spaces
- review inquiries received through online booking portal ensuring logistics needs for the reservation can be provided including event time, set up and strike
- ensure spaces on the booking portal are current, adding or removing spaces as needed
- work with software vendor and Student Affairs IT enabling reservation system is functioning as expected
- troubleshoot users inquiries as needed
- mitigate risk factors related to attendee management, fire safety and overall security of events
- develop relations with both University and City officials to maintain established safety requirements and protocols
- obtain and verify appropriate insurance certificates are current with non-Duke vendors
- review safety plan for events to ensure compliance with state, local and university policies and correct as required
- report potential issues to appropriate University staff
- continually educate event planners both departmental and student planners on applicable policies to host successful events
- for student events, work closely with the Campus Life Student Involvement and Leadership staff to recommend best practices for student events
- research industry trends and predict impact on operations budget
- recommend plans to implement following best practices in the event and conference field utilizing CAS Standards for operations in the Conference and Event field
- seek feedback from event planners to assess levels of satisfaction with services and venues provided or managed by the CES team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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