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Expedia Group

Associate Account Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $67,000.00 - $107,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
Flexible work model
Travel Discounts

Job Description

Expedia Group is a leading global travel company renowned for its comprehensive portfolio of brands that power travel experiences for millions around the world. With a steadfast commitment to innovation, Expedia Group designs cutting-edge technology solutions that streamline travel processes, making trips smoother, more enjoyable, and memorable. The company’s vast ecosystem includes globally recognized brands such as Expedia, Hotels.com, Vrbo, trivago, Orbitz, Travelocity, Hotwire, and several others, making it a cornerstone in the travel industry. Expedia Group’s strength lies not only in its innovative products but also in its vibrant, diverse, and inclusive workplace culture. It values openness, collaboration, and... Show More

Job Requirements

  • bachelor’s degree or equivalent experience
  • 0-2 years of relevant work experience in account management, partner/client success, or consultative sales
  • proficient English language skills
  • passion for travel
  • ability to work both independently and collaboratively
  • strong interest in technology and data-driven decision making
  • excellent organizational and multi-tasking skills
  • effective communication and interpersonal skills
  • analytical mindset with ability to interpret market trends and partner performance
  • persistence and resilience in challenging situations
  • ability to present ideas clearly and persuasively
  • commitment to continuous learning and professional development
  • strong relationship-building skills
  • results-oriented mindset

Job Qualifications

  • 0-2 years of experience in account management, partner/client success, consultative sales, or related field
  • proficient in English language skills
  • passionate about travel
  • ability to work independently and collaboratively with a diverse team
  • strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
  • ability to prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by leadership team
  • persistence in following up when facing testing situations
  • excellent communication skills to present ideas and directives clearly and persuasively
  • demonstrated analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs
  • proactive in demonstrating the unique value proposition of partnering with Expedia Group
  • growth mindset with consistent use of feedback to improve in role
  • relationship builder who earns the confidence of others and bridges and sustains solid partnerships based on mutual support through a collaborative style
  • strong drive for results

Job Duties

  • develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners
  • ensure that partner hotels’ products content, rates, and availability are consistently optimized on Expedia Group sites to maximize customer conversion
  • secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
  • secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts
  • continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of unique market insights, in-house revenue management tools, marketing and merchandising opportunities, specialized brands potential opportunities, and self-service tools
  • execute effectively based on KPI metrics including targets, goals, and/or strategic objectives
  • guide and support Hotel Partners to deliver the best traveler experience
  • promote self-service
  • conduct regular self-learning to improve skills

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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