Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.05 - $21.06
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Job Description
Federal Express Corporation, commonly known as FedEx Express, is a global leader in logistics and delivery services, renowned for its commitment to fast and reliable transportation solutions worldwide. The company operates a vast network of express delivery services, leveraging advanced technology and an extensive fleet to facilitate the movement of packages, freight, and personnel efficiently. FedEx Express is recognized for its dynamic work environment, dedication to customer satisfaction, and innovative operational strategies, making it a preferred employer in the logistics industry focused on fostering employee growth and operational excellence.
The role in question is for a Jumpseat Coordinator responsible... Show More
The role in question is for a Jumpseat Coordinator responsible... Show More
Job Requirements
- High school diploma or GED
- Two years customer service experience
- Good communication skills
- Ability to work variable shifts, weekends and rotating shifts
Job Qualifications
- High school diploma or GED
- Two years customer service environment experience
- Strong communication skills
- Experience in problem resolution
- Experience in information processing
- Ability to answer telephone inquiries effectively
Job Duties
- Verifies, receives, schedules and cancels jumpseat reservations
- Ensures safe passage on FedEx express aircrafts
- Monitors and tracks data from Global Operations Control (GOC) and Maintenance Operations Control Center (MOCC) to prevent overbooking
- Interacts and communicates with multiple departments within FedEx Express
- Ensures regulatory compliance
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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