Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Tuition remission
Job Description
Oglethorpe University is a private liberal arts university located in a vibrant community that values innovation, collaboration, and student success. Known for its commitment to a comprehensive educational experience, Oglethorpe combines rigorous academics with personalized attention, preparing students to thrive in a dynamic world. The university emphasizes a nurturing environment where prospective and current students feel welcomed and supported throughout their academic journey. With a focus on fostering intellectual curiosity and leadership, Oglethorpe promotes a campus culture rich in diversity and engagement.
The Assistant/Associate Director of Visitor Experience at Oglethorpe University plays a critical role in shaping the first im... Show More
The Assistant/Associate Director of Visitor Experience at Oglethorpe University plays a critical role in shaping the first im... Show More
Job Requirements
- Bachelor’s degree from an accredited college or university
- 1-3 years of experience working in higher education preferably a fast-paced admission office
- exemplary customer service and organization skills
- ability to collaborate effectively
- strong communication skills both oral and written
- detail-oriented
- ability to problem-solve and make independent decisions
- ability to maintain confidentiality regarding information and files
- ability to quickly become proficient using campus information systems and CRM
- availability to work evenings, partial weekends, and campus visit programs as needed
Job Qualifications
- Bachelor’s degree from an accredited college or university
- 1-3 years of experience working in higher education especially in admission offices
- exemplary customer service and organizational skills
- strong oral and written communication skills
- detail-oriented
- ability to problem-solve and make independent decisions
- ability to maintain confidentiality
- ability to quickly become proficient in campus information systems and CRM
- advanced degree preferred
- 3-5+ years experience in selective college admissions preferred
- familiarity with Technolutions Slate preferred
- experience planning recruitment events preferred
Job Duties
- Maintain all systems and processes related to daily campus visits and Saturday visits using the CRM Slate
- respond to visit inquiries
- serve as the primary point of contact throughout the pre-visit process
- assist with the planning and execution of large-scale prospective and admitted student programming including preview days, admitted student events, and summer orientation
- lead by example by exhibiting exemplary professionalism and a commitment to service-orientation
- serve as an on-call manager for all visitor needs during public/event hours
- develop and maintain positive working relationships with campus departments including academic departments, financial aid, campus life, residential life, the registrar, and student accounts
- schedule individual meetings with faculty and class visits
- maintain strong working knowledge of student policies and procedures
- design appropriate and appealing visit agendas responsive to visitors’ needs
- use data to report, analyze, and determine the effectiveness of visit processes and suggest improvements
- communicate with campus partners to coordinate rooms, catering, and events
- respond to high volume of phone and email inquiries related to admissions
- hire, train, mentor, manage, and supervise ~20 student Admission Ambassadors
- maintain high engagement and coordinate Admission Ambassadors participation at visits and events
- ensure Admission Ambassador program provides meaningful, transferable skills and experience
- manage budget for Admission Ambassadors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter