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University of Michigan

Assistant Vice President, Facilities and Operations - Custodial & Grounds Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $175,000.00 - $210,000.00
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Work Schedule

Standard Hours
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Benefits

generous time off
Retirement plan with immediate vesting and two-for-one matching contributions
Comprehensive health insurance
Life insurance
long-term disability coverage
Paid maternity and parental leave
Flexible spending accounts for healthcare and dependent care expenses

Job Description

The University of Michigan is a prestigious public research university located in Ann Arbor, Michigan. Known for its world-class academic programs, innovative research, and commitment to community service, the university is a leader in higher education. It boasts a diverse and vibrant campus environment that supports students, faculty, and staff in achieving excellence across numerous disciplines. As a major employer in the region, the university values its employees and offers a dynamic workplace that encourages professional growth and development. The Facilities and Operations division plays a critical role in maintaining the physical environment of the university, ensuring that the campus... Show More

Job Requirements

  • Bachelor's degree in business, facility management, public health, engineering, or related discipline
  • Ten years of progressively responsible professional experience in an administrative or management capacity
  • Experience with operations, process improvement methods, root cause analysis, and strategic planning
  • Demonstrated experience in managing department-level budgets
  • Demonstrated competency in motivating employees, maintaining excellent morale, performance management, and managing employee and operational productivity
  • Experience working within a union environment
  • Excellent communication skills, ability to articulate ideas and processes, and give clear direction and guidance both orally and in writing

Job Qualifications

  • Bachelor's degree in business, facility management, public health, engineering, or related discipline
  • Ten years of progressively responsible professional experience in an administrative or management capacity
  • Experience with operations, process improvement methods, root cause analysis, and strategic planning
  • Demonstrated experience in managing department-level budgets
  • Demonstrated competency in motivating employees, maintaining excellent morale, performance management, and managing employee and operational productivity
  • Experience working within a union environment
  • Excellent communication skills, ability to articulate ideas and processes, and give clear direction and guidance both orally and in writing

Job Duties

  • Plan, evaluate, and direct departmental operational activities and priorities by providing strategic leadership and operational expertise to a staff of approximately 550 staff members, as well as the university community as a whole
  • Advance positive organizational efforts that promote a respectful, collaborative, solutions-based, and proactive culture
  • Ensure that work functions are effectively structured and work procedures are in place to deliver high-quality and efficient programs and services
  • Champion goals in alignment with the organizational strategic plan and act as an advocate for custodial and grounds staff
  • Manage an operational budget of nearly $50 million and determine appropriate staffing/resource allocations to meet institutional service level expectations
  • Implement recruitment strategies, job training, performance evaluation, career development, and employee engagement activities to support a highly professional, qualified, and motivated workforce
  • Participate in and assist with preparing for labor/management meetings and collective bargaining for applicable employee groups, including developing proposals and ideas to further organizational goals
  • Continually improve service delivery processes by capturing and analyzing operations data, including customer satisfaction indicators, for productivity and service improvements
  • Provide excellent customer service to the university community by demonstrating collaboration and ensuring effective communication processes are developed and maintained, including feedback mechanisms
  • Lead, supervise, and enforce effective safety procedures, support safe working conditions, and facilitate communication and training to prevent injuries and address safety concerns and risks
  • Support University sustainability initiatives and identify new opportunities throughout the department and campus

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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