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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $22.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
career advancement
Professional Development
Tuition Reimbursement
Scholarship Opportunities
KFC Foundation programs
Job Description
KFC is a well-established global restaurant chain specializing in fried chicken and fast food, renowned for its distinctive brand and commitment to quality customer service. With a presence in numerous countries, KFC operates hundreds of locations, providing diverse employment opportunities within the quick-service restaurant industry. The company places strong emphasis on delivering exceptional guest experiences, maintaining high standards of food safety, and fostering a positive and inclusive work environment for its employees. It prioritizes leadership development, employee recognition, and career advancement pathways, making it an attractive workplace for those passionate about restaurant management and hospitality. As part of its workforce,... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management including cash control, security procedures, inventory maintenance, labor management and financial report review
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values promoting equity, inclusion and belonging
- Lead efforts in individual and team recognition collaboration and motivation
- Identify and recruit exceptional talent supporting the Restaurant General Manager in the hiring process
- Possess strong communication skills for conducting performance appraisals taking disciplinary action and motivating and training employees
- Adhere to corporate policies procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Experience assisting with profit and loss management including cash control, security procedures, inventory maintenance, labor management and financial report review
- Proven ability to train and provide resources to employees
- Strong leadership skills with a focus on fostering equity, inclusion and belonging
- Excellent communication skills for conducting performance appraisals, disciplinary actions, motivating and training employees
- Commitment to upholding corporate policies, procedures, and occupational health and food safety standards
- Demonstrated ability to recruit and hire exceptional talent
- Experience in employee relations management and conflict resolution
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the Restaurant General Manager in assessing team performance and providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions or escalate to the Restaurant General Manager when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members while promoting a culture of equity, inclusion and belonging
- Manage profit and loss aspects including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the Restaurant General Manager in facility maintenance and ensure consistent health and safety standards are followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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