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Assistant Tasting Room Manager (Supporting our new Lewis Tasting Room opening 10/22)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,800.00 - $95,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
401k
Paid Time Off
employee discount
Mentorship Program
leadership training
Job Description
Lewis Cellars is a distinguished luxury winery located in Napa, California, renowned for producing bold, opulent reds and seductive Chardonnays that capture the essence of Napa Valley's famed Stags Leap District. With a legacy spanning over 30 years, Lewis Cellars has established itself as a premier destination for wine connoisseurs, notably earning the prestigious Wine Spectator’s Wine of the Year award in 2016 for its Cabernet Sauvignon. The winery is part of The Wonderful Wines portfolio, which includes JUSTIN Vineyards & Winery and Landmark Vineyards, all committed to unparalleled craftsmanship and hospitality. Lewis Cellars recently opened a newly designed, state-of-the-art... Show More
Job Requirements
- 3+ years of luxury hospitality experience in a tasting room, hotel, restaurant, or retail setting
- Wine industry experience preferred
- Minimum of 1 year of supervisory or management experience
- Availability to work weekends, evenings, and holidays as needed
- Level I Sommelier or willingness to obtain Level I or WSET Level 2 certification
- Bachelor’s degree or equivalent experience
- Strong interpersonal and communication skills
- Ability to manage budgets and perform data analysis
- Proven ability to lead and mentor a team
- Flexible schedule including ability to work holidays and evenings
- Experience with point-of-sale and property management systems
Job Qualifications
- 3+ years of luxury hospitality experience in a tasting room, hotel, restaurant, or retail setting
- Wine industry experience preferred
- Previous experience in a MICHELIN, Forbes 5-Star, or AAA 5-Diamond setting
- Minimum of 1 year of supervisory or management experience, including responsibility for building, training, and mentoring high-performing teams
- Proven track record of driving sales and achieving revenue targets with a focus on upselling and cultivating long-term client relationships
- Knowledge of opening a new outlet or service location is highly desirable
- Availability to work weekends, evenings, and holidays as needed
- Level I Sommelier or willingness to get a Level I or WSET Level 2 with company sponsorship
- Ability to establish direction, obtain commitment, and execute appropriate management processes
- Strong understanding of P&L and labor planning, with the ability to perform technical calculations, manage budgets, and analyze data using spreadsheets and charts
- Bachelor’s or equivalent experience
- Strong team player with the ability to work independently and adapt to changing priorities
- Proven success working with others, excellent communication skills, and ability to relate to people at all levels to educate and serve as a mentor
Job Duties
- Provide on-the-floor leadership to maintain the flow of operations in all areas of the Lewis tasting room
- Create memorable guest experiences and service standards to maintain the brand's reputation for excellence
- Motivate, coach, and develop staff to achieve or exceed established targets
- Enforce company policies and standard operating procedures
- Collaborate with other departments to promote Lewis Cellars's brands and products
- Supervise tasting room staff, provide direction, and delegate responsibilities as needed
- Manage staff scheduling, timecards, performance reviews, employee development, and employee safety
- Oversee Tasting Room team incentives to meet plans and maximize team effectiveness
- Lead the winery outreach program and schedule Tasting Room Staff accordingly for outreach winery support
- Monitor progress goals and provide reports to senior leadership
- Partner with the Inventory Manager and Operations Manager to determine tasting menus, and create or update other menus based on inventory and wine menu
- Resolve guest concerns/complaints using good judgment and tact
- Facilitate and promote good communication between all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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