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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $81,000.00 - $121,400.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
401k plan
Profit sharing
Pet insurance
paid company holidays
Employee wine shop access
Job Description
GALLO is a prestigious family-owned company with a rich legacy spanning over 90 years, renowned for its sustainably driven and luxury wine portfolio. Recognized consistently as one of Glassdoor's "Best Places to Work," GALLO distinguishes itself through iconic brands including Rombauer Vineyards, Pahlmeyer, Orin Swift Cellars, Louis M. Martini, J Vineyards & Winery, and Maze Row Wine Merchant, which is a U.S. importer and exporter of fine wines. The company prides itself on a deep commitment to quality, sustainability, and innovation in the wine industry, aiming to deliver exceptional experiences through their premium products and excellent customer service. They operate... Show More
Job Requirements
- required to be 21 years of age or older
- required to work weekends and a flexible schedule
- required to lift and move cases of product weighing up to 45 pounds
- skilled in reading comprehending interpreting and executing simple instructions short correspondence and memos
- skilled in writing simple correspondence
- skilled in adding subtracting multiplying and dividing using whole numbers
- required to travel to company offices sites and or meeting locations for onboarding training meetings and events for development department needs and business delivery up to 5 percent of the time with or without reasonable accommodation
Job Qualifications
- high school diploma or state-issued equivalency certificate plus 8 years of wine sales luxury sales brand marketing retail or hospitality experience reflecting increasing levels of responsibility
- associate’s degree plus 6 years of wine sales luxury sales brand marketing retail or hospitality experience reflecting increasing levels of responsibility
- bachelor’s degree plus 4 years of wine sales luxury sales brand marketing retail or hospitality experience reflecting increasing levels of responsibility
- bachelor’s degree plus 6 years of wine sales retail sales or hospitality experience
- possession of CSW certified sommelier or WSET advanced certifications
- knowledge of federal and state legal compliance related to tasting room operations preferred
Job Duties
- lead coach and develop tasting room staff through regular one-on-ones on-the-job coaching performance feedback and career-focused development plans
- own onboarding and ongoing training programs including new hire training ad-hoc education TIPS food handling POS CRM timeclock use and ensure HR tracking and acknowledgement
- drive performance management by setting clear expectations delivering timely coaching conversations conducting talent reviews and creating succession stretch opportunities
- manage staffing and schedules to optimize coverage breaks payroll accuracy and fair distribution of hours and tips while coaching hourly staff on timekeeping and professional standards
- use people and operational metrics quarterly TR performance vs targets to inform coaching priorities recognize top performers address gaps and align development plans with experience and brand objectives
- partner with HR and hiring managers on attraction selection and retention strategies lead interviews onboarding workflows and procurement of staff resources
- foster an inclusive guest-centric culture by modeling brand messaging supporting wine education guiding staff through guest interactions events and ensuring adherence to safety regulatory and data privacy protocols
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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