Assistant Tasting Room Manager

Fairfield, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $75,000.00 - $85,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

401k with match

Paid Time Off

Employee wellness programs

Career advancement opportunities

Mentorship Program

Job Description

Lewis Cellars is an iconic luxury winery located in Napa Valley, dedicated to crafting bold and opulent wines that express the unique terroir of the famous Stags Leap District. With a prestigious history spanning over 30 years, Lewis Cellars has earned recognition as a premier wine producer, including being named Wine Spectator's Wine of the Year in 2016 for its exceptional Cabernet Sauvignon. The winery is part of The Wonderful Wines portfolio, which also includes JUSTIN Vineyards & Winery and Landmark Vineyards, illustrating a deep commitment to excellence and innovation in winemaking. Lewis Cellars is set to unveil its newly... Show More

Job Requirements

Bachelor's degree or equivalent experience
minimum 3 years of luxury hospitality experience
at least 1 year of supervisory or management experience
proven sales and revenue growth record
availability to work flexible hours including weekends and holidays
strong communication and interpersonal skills
ability to lead and mentor teams
knowledge of wine and hospitality industry preferred
proficiency in management and administrative systems
willingness to obtain Level I Sommelier or WSET Level 2 certification

Job Qualifications

3+ years of luxury hospitality experience in a tasting room, hotel, restaurant, or retail setting
wine industry experience preferred
previous experience in a MICHELIN, Forbes 5-Star, or AAA 5-Diamond setting
minimum of 1 year of supervisory or management experience, including responsibility for building, training, and mentoring high-performing teams
proven track record of driving sales and achieving revenue targets with a focus on upselling and cultivating long-term client relationships
knowledge of opening a new outlet or service location is highly desirable
availability to work weekends, evenings, and holidays as needed
Level I Sommelier or willingness to get a Level I or WSET Level 2 (with company sponsorship)
ability to establish direction, obtain commitment, and execute appropriate management processes
strong understanding of P&L and labor planning, with the ability to perform technical calculations, manage budgets, and analyze data using spreadsheets and charts
bachelor's or equivalent experience and prior experience developing, hiring, and building up a team
strong team player with the ability to work independently and adapt to changing priorities
proven success working with others, excellent communication skills, and ability to relate to people at all levels to educate and serve as a mentor
must possess a "big picture" perspective and be well-versed in administrative, property management, and point-of-sale systems

Job Duties

Provide on-the-floor leadership to maintain the flow of operations in all areas of the Lewis tasting room
Create memorable guest experiences and service standards to maintain the brand's reputation for excellence, ensuring service delivery stays above 98 percent and meets departmental KPIs
Motivate, coach, and develop staff to achieve or exceed established targets
Enforce company policies and standard operating procedures (SOP)
Collaborate with other departments to promote Lewis Cellars's brands and products
Supervise tasting room staff, provide direction, and delegate responsibilities as needed
Manage staff scheduling, timecards, performance reviews, employee development, and employee safety
Oversee Tasting Room team incentives to meet plans and maximize team effectiveness
Lead the winery outreach program and schedule Tasting Room Staff accordingly for outreach winery support
Monitor progress goals and provide reports to senior leadership
Partner with the Inventory Manager and Operations Manager to determine tasting menus, and create or update other menus based on inventory and wine menu
Resolve guest concerns/complaints using good judgment and tact
Facilitate and promote good communication between all departments (Hospitality, Marketing, Wine Society, Accounting, Production, Housekeeping, etc.)

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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