Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Professional development opportunities
flexible scheduling
Job Description
Warped Wing Brewing Co is a renowned craft brewery known for producing high-quality, innovative beers with a passion for community and craftmanship. As a prominent member of the craft beer scene, Warped Wing Brewing Co has cultivated a warm and inviting atmosphere for beer enthusiasts and casual visitors alike. The brewery is committed to delivering exceptional experiences through its diverse range of beers, engaging taproom environment, and dedication to quality and customer satisfaction. Situated in a vibrant setting, the company attracts a loyal customer base who appreciate the creativity and care that goes into every brew. With an emphasis on... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Previous experience in a hospitality or retail management role preferred
- Knowledge of craft beer and brewing terminologies
- Strong interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Must be 21 years of age or older
- Ability to stand and move for extended periods
- Proficiency in basic computer programs and POS systems
- Excellent verbal and written communication skills
- Ability to work collaboratively in a team environment
Job Qualifications
- Strong dedication to providing exceptional customer service
- Ability to handle customer inquiries and complaints with professionalism
- Excellent communication skills for interacting with staff, customers, and management
- Strong leadership abilities to motivate and manage a team
- Outstanding organizational skills to manage multiple tasks in a fast-paced environment
- Ability to prioritize and delegate tasks effectively
- Passionate about craft beer with extensive knowledge of brewing processes
- Ability to educate customers and staff about different beer styles and brewing techniques
- Quick and effective problem-solving skills to address taproom issues
- Ability to remain calm and composed under pressure
Job Duties
- Assist the Taproom Manager in daily operations to ensure smooth functioning
- Maintain a clean, organized, and inviting taproom environment
- Oversee opening and closing procedures
- Ensure the delivery of outstanding customer service
- Address and resolve customer inquiries and complaints in a professional manner
- Assist in hiring, training, and supervising taproom staff
- Provide continuous training and support to ensure staff performance and product knowledge
- Create and manage staff schedules to ensure optimal coverage
- Assist in managing inventory of beer, merchandise, and supplies
- Assist in planning, promoting, and executing taproom events and promotions
- Ensure events run smoothly and enhance the overall customer experience
- Assist in managing cash handling and daily sales reporting
- Help achieve sales targets and implement cost control measures
- Analyze sales data to identify trends and areas for improvement
- Ensure adherence to all health, safety, and alcohol service regulations
- Conduct regular safety checks to maintain a secure environment
- Additional duties may be assigned
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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