Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.00 - $48.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Pre-tax savings
Retirement
Job Description
Mayo Clinic is a globally recognized nonprofit academic medical center committed to providing top-tier medical care, groundbreaking research, and extensive education programs. Ranked number one in more specialties than any other care provider by U.S. News & World Report, Mayo Clinic operates major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota; and across Midwestern communities through the Mayo Clinic Health System as well as international locations. Renowned for its patient-centered approach, Mayo Clinic emphasizes a culture that puts the needs of patients first while fostering an inclusive and supportive work environment for its employees. It invests significantly in competitive compensation... Show More
Job Requirements
- bachelor's degree required
- experience in healthcare setting preferred
- knowledge of patient care coordination
- superior communication skills
- sound judgment in sensitive situations
- ability to work independently
- solution-oriented approach
- flexible availability including weekends and evenings
- experience in communication or customer service preferred
- strong organizational skills
- ability to multitask
- effective teamwork ability
Job Qualifications
- bachelor's degree required
- previous healthcare setting experience preferred
- experience with patient care coordination preferred
- strong communication and interpersonal skills
- ability to use sound judgment in sensitive situations
- independent work capability
- solution-oriented mindset
- flexibility in work schedule
- experience in communication or customer service preferred
- effective in team environments
- strong decision-making skills
- comfortable with ambiguity
- attention to detail
- organizational skills
- ability to manage multiple priorities
Job Duties
- support daily operations of patient relations team
- liaise with patients, benefactors, and trustees
- assist in workload and schedule management
- lead project improvement teams
- implement staff and work unit development changes
- provide leadership in manager’s absence
- mentor and coach patient relations specialists
- coordinate and facilitate patient care experience
- intervene to ensure concierge-level service
- collaborate with clinical and administrative leaders to enhance patient experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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