Job Overview
Compensation
Type:
Salary
Rate:
Range $43,300.00 - $58,200.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
free park admission
Discounts on park admission tickets and passes
park discounts on food
park discounts on merchandise
Scholarship Opportunities
exclusive employee events
Giveaways
Job Description
SeaWorld Parks & Entertainment is a renowned leader in the amusement park and entertainment industry, widely recognized for its dedication to animal care and guest experiences. With an impressive history of rescuing over 40,000 animals and a continuous commitment to conservation and education, SeaWorld offers guests exhilarating encounters with marine life and immersive attractions that provide unforgettable moments for families and individuals alike. As a company, SeaWorld prioritizes creating a vibrant and inclusive workplace where employees are not just staff but ambassadors who help bring joy, excitement, and lasting memories to visitors from around the world. Working at SeaWorld means... Show More
Job Requirements
- must be at least 18 years old or older
- possess a valid driver’s license and pass motor vehicle record check
- have one to three months of related experience or equivalent combination of education and experience
- successfully pass the ServSafe exam prior to starting
- able to pass alcohol training upon selection
- able to pass Food Handlers test and maintain valid Food Handlers card
- demonstrate strong written and verbal communication skills
- able to frequently lift and move up to 50 pounds with or without accommodation
- able to stand for prolonged periods
- able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- able to handle multiple tasks and work in a fast paced environment
- able to work indoors and in outside weather conditions including sunny, wet and humid conditions
Job Qualifications
- minimum age of 18 years
- valid driver’s license and pass motor vehicle record check
- one to three months of related experience or equivalent combination of education and experience
- successful completion of ServSafe exam prior to starting
- ability to pass alcohol training upon selection
- ability to pass food handlers test and maintain valid food handlers card
- strong written and verbal communication skills
- ability to frequently lift and move up to 50 pounds with or without accommodation
- ability to stand for prolonged periods
- ability to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- ability to multitask and work in a fast paced environment
- ability to work indoors and in various weather conditions including sun, wet and humid conditions
Job Duties
- provide and lead team to deliver superior guest service
- regularly keep ambassadors motivated and energized
- open and close facilities in accordance with established procedures
- provide menu and park information to guests
- monitor equipment and report any problem to proper personnel
- ensure meal and rest periods are provided to ambassadors as required by company policy
- set up and monitor queue lines
- record moneybag recaps and complete tasks on station task lists
- monitor stations to assure food looks pleasing and is portioned in accordance with recipes
- monitor temperature of food and equipment in accordance with established HACCP plan and take appropriate action
- supervise and train ambassadors
- authorize ambassador over-rings
- monitor food waste and assist with educating ambassadors on waste procedures
- carry out supervisory responsibilities in accordance with policies and laws including training ambassadors
- plan, assign and direct work
- access performance
- reward and discipline ambassadors
- address complaints and resolve problems
- enthusiastically represent the park by displaying a positive attitude
- prepare and serve food for park guests
- clean facilities
- operate kitchen equipment and registers
- assist with training and supervision of ambassadors
- ensure excellent guest service by responding to guest requirements, expectations and needs
- perform other duties as assigned
- assist other locations and areas throughout the park as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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