SeaWorld Parks & Entertainment logo

Assistant Supervisor, Food and Beverage - AIT

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $15.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

free park admission
Discounts on park admission tickets and passes for family and friends
park discounts on food
park discounts on merchandise
Scholarship Opportunities
Exclusive employee events and giveaways

Job Description

SeaWorld Parks & Entertainment is a renowned leader in the theme park and entertainment industry, known for its commitment to delivering exceptional guest experiences through engaging attractions, shows, and educational programs that celebrate marine life and conservation. With a strong presence across multiple locations, SeaWorld offers a dynamic and vibrant work environment that values diversity, inclusivity, and the professional growth of its team members. As a part of this prestigious organization, employees contribute to creating unforgettable moments for millions of visitors each year, while enjoying the benefits of working in a unique and exciting industry.

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Job Requirements

  • Able to frequently lift or move up to 50 pounds with or without accommodation
  • able to stand for prolonged periods of time
  • able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
  • able to work indoors and in outside weather conditions including sunny, wet and or humid conditions

Job Qualifications

  • One to three months of related experience or equivalent combination of education and experience
  • strong written and verbal communication skills
  • ability to pass ServSafe exam prior to starting
  • ability to pass Alcohol training upon selection
  • ability to pass Food Handlers test and maintain valid Food Handlers card
  • ability to handle multiple tasks and work in a fast paced environment
  • enthusiasm and positive attitude

Job Duties

  • Provide and lead team to deliver superior guest service
  • regularly keep ambassadors motivated and energized
  • open and close facilities in accordance with established procedures
  • provide menu and park information to guests
  • monitor equipment and report any problem to proper personnel
  • ensure meal and rest periods are provided to ambassadors as required by company policy
  • set up and monitor queue lines
  • record moneybag recaps and complete tasks on station task lists
  • monitor stations to assure food looks pleasing and is portioned in accordance to recipes
  • monitor temperature of food and equipment in accordance with established HACCP plan and take appropriate action
  • supervise and train ambassadors
  • authorize ambassador over-rings
  • monitor food waste and assist with educating ambassadors on waste procedures
  • carry out supervisory responsibilities including training ambassadors, planning, assigning, and directing work, assessing performance, rewarding and disciplining ambassadors, addressing complaints and resolving problems
  • enthusiastically represent the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality
  • prepare and serve food for park guests
  • clean facilities, operate kitchen equipment and cash registers, assist with training and supervision of ambassadors
  • ensure excellent guest service by responding to guest requirements, expectations and needs
  • assist other locations and areas throughout the park as needed
  • perform other duties as assigned

OysterLink focuses on restaurant and hospitality jobs.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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