Job Overview
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
This position is offered by a renowned theme park food service establishment dedicated to providing exceptional dining experiences to guests visiting the park. As a leader within the food service team, this role is integral to both maintaining high standards of guest service and ensuring operational excellence throughout food facilities. The company is known for its dedication to creating memorable experiences by combining quality food offerings with friendly, efficient service. Working in a dynamic and fast-paced environment, the food service supervisor sets the tone for a positive guest interaction and a motivated team environment.
The food service supervisor ro... Show More
The food service supervisor ro... Show More
Job Requirements
- One to three months of related experience or equivalent combination of education and experience
- Successfully pass ServSafe exam prior to starting
- Able to pass Alcohol training upon selection
- Able to pass Food Handlers test and maintain valid Food Handlers card
- Strong written/verbal communication skills
- Able to frequently lift/move up to 50 pounds with or without accommodation
- Able to stand for prolonged periods of time
- Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- Able to handle multiple tasks and work in a fast paced environment
- Able to work indoors and in outside weather conditions i.e., sunny, wet and/or humid conditions
Job Qualifications
- One to three months of related experience or equivalent combination of education and experience
- Strong written and verbal communication skills
- Ability to complete ServSafe exam successfully prior to starting
- Ability to pass Alcohol training upon selection
- Ability to pass Food Handlers test and maintain valid Food Handlers card
- Demonstrated ability to work in a fast-paced environment and handle multiple tasks simultaneously
Job Duties
- Provide and lead team to deliver superior guest service
- Regularly keep ambassadors motivated and energized
- Open and close facilities in accordance with established procedures
- Provide menu and park information to guests
- Monitor equipment and report any problem to proper personnel
- Ensure meal and rest periods are provided to ambassadors as required by company policy
- Set up and monitor queue lines
- Record moneybag recaps and complete task on station task lists
- Monitor stations to assure food looks pleasing and is portioned in accordance to recipes
- Monitor temperature of food and equipment in accordance with established HACCP plan and take appropriate action
- Supervise and train ambassadors
- Authorize ambassador over-rings
- Monitor food waste and assist with educating ambassadors on waste procedures
- Carry out supervisory responsibilities in accordance with organization policies and applicable laws including training ambassadors
- plan, assign and direct work
- assess performance
- reward and discipline ambassadors
- address complaints and resolve problems
- Enthusiastically represent the park by displaying a positive attitude, maintaining high energy and commitment to quality
- Prepare and serve food for park guests
- Clean facilities, operate kitchen equipment and cash registers
- Assist with training and supervision of ambassadors
- Ensure excellent guest service by responding to guest requirements, expectations and needs
- Perform other duties as assigned
- Assist other locations and areas throughout the park as needed
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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