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Assistant Store Manager White House Black Market

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Chico's FAS, Inc. is a leading specialty retailer known for delivering high-quality fashion and accessories that make women feel confident and beautiful. With a strong commitment to customer-centered service and vibrant store experiences, Chico's fosters a culture that supports personal and professional growth. As a reputable fashion company, Chico's operates various brands and stores across locations, providing an inclusive and welcoming environment for its associates and customers alike. The company values teamwork, innovation, and the power of style to transform lives, establishing itself as a dynamic and exciting workplace in the retail industry.

The Assistant Store Manager at Chic... Show More

Job Requirements

  • High School diploma or equivalent
  • 2+ years retail management experience preferred
  • must be 18 years of age or older
  • excellent communication verbal and written skills
  • able to learn or adapt to technology provided by the company
  • proven excellent customer service skills with statistical record in sales and leadership
  • strong organizational skills and ability to multitask in fast-paced environment
  • strong leadership qualities training and team building skills
  • knowledge of administrative aspects of store operations
  • able to communicate with customers and staff
  • regular attendance essential
  • ability to work flexible schedule including nights weekends and holidays

Job Qualifications

  • High School diploma or equivalent
  • 2+ years of retail management experience preferred
  • must be 18 years of age or older
  • excellent communication, verbal and written skills
  • ability to learn and adapt to retail technology
  • proven excellent customer service skills with strong sales and leadership track record
  • strong organizational skills and ability to multitask
  • strong leadership, training and team building skills
  • knowledge of administrative store operations
  • ability to communicate effectively with customers and staff
  • regular attendance and flexibility to work nights, weekends, and holidays

Job Duties

  • Analyze sales reports and KPIs to determine business needs and execute store strategies
  • establish and communicate clear performance expectations
  • control payroll and supply budgets
  • perform operational activities including scheduling, inventory audits, opening and closing duties, and payroll accuracy
  • manage financial activities including cash handling, price changes, and merchandise processing
  • ensure compliance with laws, loss prevention policies, and operating procedures
  • administer inventory receipt, replenishment, and physical inventories
  • maintain visual presentation and facility standards
  • motivate and coach sales team to meet productivity goals
  • train and coach staff on product knowledge and selling techniques
  • assist with locate fulfillment and selling
  • motivate and inspire store team while modeling core values
  • promote inclusive and collaborative problem solving
  • communicate effectively to lead positive change
  • seek personal development and solicit feedback
  • model and promote Most Amazing Personal Service principles
  • resolve customer concerns promptly
  • ensure fast and efficient register experience
  • maintain client communication through customer book and rewards programs
  • assist in recruiting, hiring, and developing store team
  • support training programs and assess team performance
  • resolve human resources issues in partnership with Store Manager
  • drive associate engagement through recognition
  • ensure adherence to employment practices
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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