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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Exact $90,000.00
Work Schedule
Standard Hours
Benefits
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid vacation
Sick Time
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Discounted services
Opportunity for advancement
Job Description
Evans Tire & Service Centers is a well-established automotive service company located in San Diego, renowned for its commitment to creating a family-like atmosphere for both its team members and customers. Since 1976, Evans Tire has built a strong reputation for providing exceptional tire sales and automotive repair services, making it a trusted choice for drivers in the San Diego area. With over four decades of experience, the company prides itself on maintaining a loyal customer base by delivering quality services and a welcoming environment. The service team at Evans Tire boasts over 50 years of combined expertise in maintaining... Show More
Job Requirements
- Possess current, valid driver’s license
- Must be at least 18 years of age
- High school diploma or equivalent
- Ability to work Monday - Saturday
- Ability to meet physical demands including standing up to eight hours per day, bending, stooping, kneeling, crouching, lifting up to 70 pounds, and communicating with customers and shop personnel
- Vision sufficient to detect color, depth, and refocus
- Willingness to adhere to company policies and procedures
- Ability to perform duties in a noisy, dusty, and variable temperature environment
- Availability to work in conditions involving exposure to exhaust fumes, lubricants, petroleum products, vapors, and caustic materials
Job Qualifications
- Possess current, valid driver’s license
- Must be at least 18 years of age
- High school diploma or equivalent
- Prior experience as a service advisor is helpful but not required
- Professional appearance and proven ability to work in a process driven environment
- Ability to work Monday - Saturday
Job Duties
- Promptly greet customers in a professional and courteous manner both in person and on the telephone
- Listen to and thoroughly document customer’s concerns
- inspect vehicle and refer to service history to accurately identify and verify customer’s service needs
- Recommend services according to appropriate level of knowledge
- Clearly communicate any additional recommendations from the Automotive Technician to the customer
- Properly document all recommendations in customer file
- Promote the sales of appropriate services, parts, and accessories
- Provide customer with an accurate quote including cost and time of completion
- Provide customer with updates throughout the day on service status
- Follow proper procedures when cashing out a customer’s ticket including review of completed multi-point inspection and explanation of warranties
- Conduct post repair and declined services follow up phone calls
- Track all new returns, core returns and warranty parts
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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