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Event Manager in Temecula

Assistant Store Manager (Bilingual)

Community Choice Financial Family of Brands

Assistant Store Manager (Bilingual)

Temecula, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $21.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Paid on-the-job training

access to e-learning modules

Cross brand training

leadership development program

performance-based career advancement

Educational Reimbursement

Medical insurance

401(k) retirement plan

Life and AD&D insurance

voluntary benefits

Employee assistance program

Discount Marketplace

Paid Time Off

Business casual dress code

Job Description

Check Into Cash is a leading consumer specialty finance company operating as part of the Community Choice Financial Family of Brands, one of the largest in the United States. With over 1,500 brick-and-mortar stores across 24 states and online services in 20 states, this organization is dedicated to providing accessible short-term financial services to customers when they need it most. Headquartered in Hemet, CA, the store is committed to a community-first approach, offering tailored financial solutions that empower their customers with the freedom to manage their financial needs effectively and responsibly.

This full-time Assistant Store Manager (ASM) rol... Show More

Job Requirements

High school diploma or equivalent
Minimum one year's experience in customer service, sales, or retail
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills
Proficiency in using phones, POS system, Microsoft Office, and other computer systems
Must be at least 18 years of age
Background check required
Ability to meet the physical demands of this position, including standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard

Job Qualifications

High school diploma or equivalent
Minimum one year's experience in customer service, sales, or retail
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills
Proficiency in using phones, POS system, Microsoft Office, and other computer systems
Must be at least 18 years of age
Background check required
Ability to meet the physical demands of this position, including standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
Management experience in retail, convenience store, grocery, finance, service, or related industries (preferred)
Experience in check cashing, document verification, money order processing (preferred)
Bilingual (English/Spanish) is a plus and may be required for certain locations (preferred)
Valid driver’s license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) (preferred)

Job Duties

Maximize customer success by offering financial services that fit their needs
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts
Maintain customer information in the point of sale (POS) system with accuracy and integrity
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures
Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
Help ensure a work environment that upholds compliance with Company policies and procedures, local, state, and federal laws and regulations
Help conduct store audits, create reports, and compile financial data
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards
Conduct additional tasks as directed by leadership
Maintain a full-time work schedule with regular, in-person attendance, including weekends

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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