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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Medical Plans
Employer funded health reimbursement account
Dental plans
vision plan
401k
Employer Paid Life Insurance
Employee assistance program
Paid Time Off
Paid holidays
Job Description
Goodwill of Central and Northern Arizona (GCNA) is a renowned non-profit organization dedicated to empowering individuals, strengthening families, and building stronger communities through no-cost career development, training, and educational services. Established with the mission to end unemployment across Central and Northern Arizona, GCNA operates retail stores that not only provide value to the community by offering quality secondhand goods but also serve as essential funding sources for their workforce development programs. This organization stands out for its unwavering commitment to inclusivity, community engagement, and a culture of innovation, trust, and ownership within its workforce. With conveniently located stores and a... Show More
Job Requirements
- High school diploma, GED, or equivalent work experience
- One-year work experience in retail management
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Ability to pass a background check and drug screen where applicable
- Ability to speak and read English proficiently
Job Qualifications
- High School Diploma, GED, or equivalent work experience
- One-year work experience in Retail Management
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Ability to speak and read English proficiently
Job Duties
- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production
- Monitors product levels including floor work, as-is, recycle, trash, seasonal back stock daily to achieve bottom line sales budget against targets
- Ensures payroll costs and operating costs are managed to budget
- Ensures Team Members deliver excellent customer service to donors and customers
- Works to de-escalate customer situations while finding an appropriate solution
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately
- Partners with community businesses and organizations to promote Goodwill mission
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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