You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Assistant Store Manager
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Medical Plans
Employer Funded Health Reimbursement Account (HRA)
Dental plans
vision plan
401k
Employer Paid Life Insurance
Employee assistance program (EAP)
Paid Time Off
Paid holidays
Job Description
Goodwill of Central and Northern Arizona (GCNA) is a non-profit organization committed to empowering individuals, strengthening families, and building stronger communities throughout Arizona. By providing no-cost career development, training, and education services, GCNA aims to help individuals build a better life for themselves and their families. The organization operates numerous retail stores throughout the region, which serve as critical fundraising channels to support its workforce development mission. As a well-established community-centered organization, Goodwill values inclusivity, respect, and teamwork, guided by its core values of Trust, Collaboration, Engagement, Ownership, and Innovation.
The Retail Sales Floor Leader position at Goodwill o... Show More
The Retail Sales Floor Leader position at Goodwill o... Show More
Job Requirements
- High school diploma, GED, or equivalent work experience
- One-year work experience in retail management required
- One-year customer service experience required
- Proficient in Microsoft Office Suite
- Ability to pass a background check and drug screen, where applicable
- Ability to speak and read English proficiently
Job Qualifications
- High school diploma, GED, or equivalent work experience
- One-year work experience in retail management
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Ability to speak and read English proficiently
- Ability to pass a background check and drug screen, where applicable
- Strong interpersonal and leadership skills
- Ability to manage multiple tasks and work in a fast-paced environment
Job Duties
- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production
- Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets
- Ensures payroll costs and operating costs are managed to budget
- Ensures Team Members deliver excellent customer service to donors and customers
- Works to de-escalate customer situations while finding an appropriate solution
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately
- Partners with community businesses and organizations to promote Goodwill mission
- Serves as a Goodwill ambassador to the community
- Leads the day-to-day operations of the sales floor
- Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities
- Acts as a key holder for the store, closing shift manager, and backup to the Store Manager
- Processes complex sales transactions, including customer returns
- Ensures that Team Members are operating per company standards and procedures
- Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes
- Transfers to different stores at any given moment due to business needs
- Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations
- Builds a high-performing team
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members
- Plays critical role in driving company culture change efforts and change management processes
- Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation
- Performs other related duties, as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: