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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.75 - $20.50
Benefits
competitive pay
bonus eligibility
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Paid vacation
wellness days
Career Development
Free cookies every shift
fun team culture
Job Description
Insomnia Cookies is a rapidly growing bakery and delivery company founded over 20 years ago by Seth Berkowitz. Originating from a college dorm room, the brand has become a beloved name among cookie lovers nationwide, known for delivering fresh, warm cookies late into the night. With a footprint of more than 300 stores globally and a headquarters in Philadelphia, Pennsylvania, Insomnia Cookies blends an experiential, easygoing retail concept with a strong delivery model and a nationwide shipping and gifting portfolio. The company has created a unique niche in the bakery delivery market, blending convenience, quality, and customer delight through innovative... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of leadership experience in a restaurant, retail, or hospitality setting
- Ability to work flexible hours including nights and weekends
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to stand for extended periods and perform physical tasks related to bakery operations
- Commitment to upholding food safety standards
Job Qualifications
- 1+ year leadership experience in restaurant, retail, or hospitality operations
- Strong operational discipline and attention to detail
- Ability to coach and develop hourly team members
- Comfortable working in fast-paced, high-volume environments
- Ability to perform all bakery roles during peak business periods
- Strong communication and problem-solving skills
Job Duties
- Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
- Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
- Support ordering, inventory accuracy, and shrink control
- Assist in schedule creation and labor execution to meet operational targets
- Support recruiting, interviewing, onboarding, and training of new staff
- Deliver consistent coaching and real-time performance feedback
- Hold team members accountable to standards while reinforcing a growth mindset culture
- Ensure onboarding and training programs are executed to company standards
- Manage bakery operations independently in the absence of the BOM
- Model urgency, accountability, and operational discipline
- Partner with BOM and Area leadership to identify operational gaps and implement solutions
- Maintain continuity of operations during leadership transitions or staffing shortages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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