Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $20.75
Work Schedule
Standard Hours
Benefits
Health Insurance
401k
Paid Time Off
Career development opportunities
Employee Discounts
Stable company
Supportive culture
Job Description
NAPA Auto Parts is a leading automotive parts supplier with a strong presence in both wholesale and retail markets, known for its commitment to quality products and exceptional customer service. As part of a robust network of stores, NAPA strives to be the dominant parts supplier by fostering a culture of teamwork, customer satisfaction, and operational excellence. With a heritage rooted in the automotive aftermarket industry, NAPA provides a supportive environment where employees can build long-lasting careers and grow professionally.
The Assistant Store Manager position at NAPA offers a unique opportunity to leverage your automotive knowledge and customer service ex... Show More
The Assistant Store Manager position at NAPA offers a unique opportunity to leverage your automotive knowledge and customer service ex... Show More
Job Requirements
- High school diploma or equivalent
- relevant experience in automotive or customer service environment
- ability to lead and manage teams
- strong communication and interpersonal skills
- physical ability to lift 60lbs
- familiarity with inventory management systems
- willingness to work in a fast paced retail setting
- ability to sustain employee engagement and lead operational initiatives
Job Qualifications
- High school diploma or equivalent
- technical or trade school courses or degree completion
- experience in automotive after-market service industry or hobby/DIY world or willingness to learn all things automotive
- passion for delivering customer care and building long term relationships
- ability to thrive in fast paced and complex environments
- knowledge of cataloging and/or inventory management systems
- ability to lift 60lbs
- background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership preferred
- experience in parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management preferred
- completely customer-centric mindset
- ASE certifications preferred
- NAPA Know How preferred
Job Duties
- Create a superior customer service experience to achieve maximum market penetration and drive store growth and profitability
- provide daily leadership and sustain a culture of employee engagement
- partner with teammates to drive company owned store initiatives
- lead a successful team and support the store manager in fast-paced retail stores
- manage store operations to maximize sales, profits and customer service
- build, coach, train and engage crew team to deliver superior levels of customer care and business results
- oversee inventory protection, asset management, operational and safety issues
- maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- drive NAPA operational and marketing programs while steering continuous improvement in processes and procedures
- grow customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and on the phone
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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