Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $20.50
Work Schedule
Standard Hours
Benefits
Health Insurance
401k
Paid Time Off
Employee Discounts
Career development opportunities
stable company culture
supportive leadership
Job Description
NAPA is a leading automotive parts supplier dedicated to delivering exceptional products and services to both wholesale and retail customers. As a prominent player in the automotive aftermarket industry, NAPA has built a strong reputation for quality, reliability, and superior customer service. The company is committed to fostering a culture of teamwork, employee engagement, and continuous professional growth, all while driving market growth and customer satisfaction. With its well-established presence, NAPA offers a stable work environment backed by a Fortune 200 company with a family-oriented culture, ensuring employees feel valued and supported.
The Assistant Store Manager role ... Show More
The Assistant Store Manager role ... Show More
Job Requirements
- High school diploma or equivalent
- Experience or education in technical, trade, or automotive field
- Ability to deliver high-quality customer service
- Leadership skills to manage teams
- Ability to work in a fast-paced retail environment
- Knowledge of inventory and operational procedures
- Physical ability to lift 60lbs
- Willingness to learn automotive products and services
Job Qualifications
- High school diploma or equivalent
- Completion of technical or trade school courses or degree preferred
- Experience in the automotive aftermarket service industry or a strong willingness to learn
- Passion for delivering customer care and building long-term relationships
- Ability to thrive in a fast-paced and complex environment
- Knowledge of cataloging and inventory management systems
- Ability to lift 60lbs in some situations
- Background or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a plus
- Experience in parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management is advantageous
- Entirely customer-centric approach both external and internal
- ASE Certifications considered a plus
- Familiarity with NAPA know-how
Job Duties
- Create a superior customer service experience to achieve maximum market penetration and drive store growth
- Provide daily leadership and foster a culture of employee engagement
- Partner with teammates to drive company-owned store initiatives
- Lead a successful team supporting the store manager
- Manage store operations to maximize sales, profits, and customer service
- Build, coach, train, and engage the team to deliver superior customer care and business results
- Oversee inventory protection, asset management, operational and safety issues
- Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
- Drive operational and marketing programs while pursuing continuous process improvements
- Grow customer relationships and assist with sales and service questions to ensure a positive customer experience
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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