Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $21.50
Work Schedule
Standard Hours
Benefits
Outstanding health benefits
401k
Stable company
Family culture
Career development opportunities
leadership support
inclusive work environment
Job Description
NAPA is a leading automotive parts supplier committed to providing exceptional service to both wholesale and retail customers. As part of the Genuine Parts Company (GPC) family, NAPA stands out in the automotive aftermarket industry by delivering quality products and expert knowledge to customers across various sectors such as automotive repair, heavy equipment, farm industry, diesel, marine, and dealerships. Established with a strong emphasis on customer satisfaction and employee growth, NAPA fosters a positive workplace culture where innovation, teamwork, and dedication drive continuous success. With a reputation as a Fortune 200 company that maintains a family feel, NAPA offers stability... Show More
Job Requirements
- High school diploma or equivalent
- willingness to learn all things automotive
- ability to lift 60 pounds
- experience working in fast-paced retail or automotive environment
- good communication and leadership skills
- ability to manage store operations effectively
- understanding of inventory control and asset management
- commitment to achieving sales and customer service goals
Job Qualifications
- High school diploma or equivalent
- technical or trade school courses or degree completion
- experience in the automotive aftermarket service industry or hobby/DIY world or willingness to learn
- passion for delivering customer care and building long-term relationships
- ability to thrive in a fast-paced and complex environment
- knowledge of cataloging and inventory management systems
- ability to lift 60 pounds
- background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership preferred
- experience in parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management is a plus
- entirely customer-centric approach
- ASE certifications preferred
- familiarity with NAPA Know How
Job Duties
- Create a superior customer service experience to achieve maximum market penetration and drive store growth
- provide daily leadership and foster a culture of employee engagement
- partner with teammates to drive company owned store initiatives
- lead and support the store manager in managing fast-paced retail store operations
- build, coach, train, and engage crew team to deliver superior customer care and business results
- ensure inventory protection, asset management, operational and safety compliance
- maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
- drive NAPA operational and marketing programs while continuously improving processes
- grow customer relationships and ensure a positive experience in-store and on the phone
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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