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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.53
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee stock purchase plan
Tuition Reimbursement
Professional development opportunities
wellness programs
Job Description
NAPA, a leader in the automotive parts industry, is committed to delivering exceptional service to both wholesale and retail customers. As a well-established company recognized for its extensive selection and quality automotive products, NAPA drives its market dominance through innovation, teamwork, and an unwavering focus on customer satisfaction. The company operates within a competitive market, offering high-quality automotive parts and services that meet the needs of professional mechanics, do-it-yourself enthusiasts, and automotive businesses alike. With a reputation built on reliability and expertise, NAPA continues to expand its footprint, providing career-minded individuals with opportunities to grow and succeed in a supportive... Show More
Job Requirements
- high school diploma or equivalent
- technical or trade school courses or degree completion
- experience in the automotive after-market service industry or hobby diy world or at least the willingness to learn all things automotive
- passion for delivering customer care and building long term relationships
- thrive off of working in a very fast paced and complex environment
- knowledge of cataloging and or inventory management systems
- ability to lift 60lbs in some situations
Job Qualifications
- high school diploma or equivalent
- technical or trade school courses or degree completion
- experience in the automotive after-market service industry or hobby diy world or at least the willingness to learn all things automotive
- passion for delivering customer care and building long term relationships
- thrive off of working in a very fast paced and complex environment
- knowledge of cataloging and or inventory management systems
- ability to lift 60lbs in some situations
- background and or passion for automotive industry heavy equipment farm industry diesel marine or dealership
- experience in a parts store auction retail store auto body collision or fast food restaurant convenience store management experience
- entirely customer-centric external internal
- ase certifications
- napa know how
Job Duties
- enjoy creating a superior customer service experience to achieve maximum market penetration drive store growth increase sales and profitability
- know how to provide daily leadership and create and sustain a culture of employee engagement
- know the importance of partnering with your teammates in order to drive company owned store initiatives
- care about people and profit
- want to join a team where you can learn and grow your career the opportunities are endless
- lead a successful team support the store manager and manage in our fast-paced retail stores
- manage store operations to maximize sales profits and customer service
- build coach train and engage crew team to deliver superior levels of customer care and business results
- inventory protection asset management operational and safety issues
- overall cleanliness and readiness of delivery vehicles sales floor stock room and outside areas
- drive napa operational and marketing programs while steering toward continuous improvement in processes and procedures
- grow customer relationships help with sales service questions and ensure a positive experience both in the store and on the phone
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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