Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Employee stock purchase plan
Tuition Reimbursement
Professional development opportunities
wellness programs
Job Description
NAPA, a leading name in the automotive parts supply industry, is renowned for its commitment to quality, customer service, and innovation. As a part of Genuine Parts Company (GPC), which is a Fortune 200 enterprise, NAPA combines the strength and resources of a large corporation with the personalized culture of a family-oriented company. NAPA operates both wholesale and retail outlets, serving a broad customer base, including professional mechanics, automotive enthusiasts, and retail consumers. Their reputation is built on a dedication to providing superior automotive parts and accessories, excellent service, and fostering long-lasting customer relationships.
The Assistant Store Manager... Show More
The Assistant Store Manager... Show More
Job Requirements
- High school diploma or equivalent
- Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive
- Ability to lift 60lbs in some situations
- Knowledge of cataloging and/or inventory management systems
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
- ASE Certifications
- Passion for delivering customer care and building long term relationships
Job Qualifications
- High school diploma or equivalent
- Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
- Passion for delivering customer care and building long term relationships
- Thrive off of working in a very fast paced and complex environment
- Knowledge of cataloging and/or inventory management systems
- Ability to lift 60lbs in some situations
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
- Entirely customer-centric (external/internal)
- ASE Certifications
- NAPA Know How
Job Duties
- Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
- Know how to provide daily leadership and create and sustain a culture of employee engagement
- Know the importance of partnering with your teammates in order to drive company owned store initiatives
- Care about people and profit
- Want to join a team where you can learn and grow your career
- Lead a successful team, support the store manager, and manage in our fast-paced retail stores
- Manage store operations to maximize sales, profits and customer service
- Build, coach, train and engage crew team to deliver superior levels of customer care and business results
- Inventory protection, asset management, operational and safety issues
- Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
- Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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