Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $68,000.00
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401(k) with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
Vision Insurance
Employee Discounts
Job Description
Mattress Firm is a leading specialty retailer known for its commitment to helping customers achieve better sleep through quality products and exceptional service. As a company dedicated to improving lives by enhancing sleep quality, Mattress Firm has established itself across various locations with a focus on customer satisfaction and innovative bedding solutions. The company culture promotes growth, learning, and customer-centric values, making it an appealing workplace for those passionate about retail and customer service within the sleep products industry.
The Assistant Store Manager position at Mattress Firm plays a critical role in elevating the customer experience by acting... Show More
The Assistant Store Manager position at Mattress Firm plays a critical role in elevating the customer experience by acting... Show More
Job Requirements
- legal authorization to work in the united states without the need for sponsorship
- ability to lift, pull, and push 50+ pounds
- availability to work flexible hours including weekends and holidays
- high school diploma or equivalent
- willingness to learn and adapt in a fast-paced retail environment
Job Qualifications
- previous retail or sales experience
- strong customer service skills
- leadership or supervisory experience preferred
- ability to coach and mentor team members
- excellent communication skills
- understanding of retail merchandising and marketing practices
- ability to work collaboratively within a team environment
- basic knowledge of inventory and product management
Job Duties
- support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert
- assist senior store manager with training of store associates
- promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude
- achieve or exceed store financial targets through effective execution and customer service at the store level
- ensure store execution of product merchandising, marketing, and POP standards
- follow mattress firm procedures for product transfers to ensure proper documentation of inventory
- serve as a lead in resolving customer-related issues and escalate when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: