Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.75
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee stock purchase plan
Tuition Reimbursement
Professional development opportunities
wellness programs
Job Description
NAPA is a leading automotive parts supplier renowned for its commitment to quality, customer service, and industry leadership. As a well-established company operating in both wholesale and retail automotive parts markets, NAPA prides itself on delivering superior products and services that meet the diverse needs of automotive professionals and enthusiasts alike. With a robust presence across the market and a reputation built on trust, NAPA continues to set the standard for excellence in the automotive aftermarket industry. The company fosters a supportive and dynamic work environment where employees can thrive and advance their careers while contributing to NAPA's mission to... Show More
Job Requirements
- High school diploma or equivalent
- Experience in automotive aftermarket or willingness to learn
- Ability to lift 60 pounds
- Ability to work in a fast-paced retail environment
- Capability to lead and engage a team
- Basic knowledge of inventory management
- Strong interpersonal and communication skills
Job Qualifications
- High school diploma or equivalent
- Completion of technical or trade school courses or degree
- Experience in the automotive aftermarket service industry or a passion to learn
- Strong passion for delivering exceptional customer care and building long-term relationships
- Ability to thrive in a fast-paced and complex environment
- Knowledge of cataloging or inventory management systems
- Ability to lift up to 60 pounds
- Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership preferred
- Experience in parts store, auction, retail, auto body, or management experience in fast food, restaurant, or convenience store preferred
- Customer-centric mindset
- ASE certifications are a plus
- Familiarity with NAPA Know How is advantageous
Job Duties
- Create a superior customer service experience to achieve maximum market penetration and drive store growth
- Provide daily leadership and sustain a culture of employee engagement
- Partner with teammates to drive company-owned store initiatives
- Manage store operations to maximize sales, profits, and customer service
- Build, coach, train, and engage crew to deliver superior customer care and business results
- Ensure inventory protection, asset management, and address operational and safety issues
- Maintain overall cleanliness and readiness of the sales floor, stock room, delivery vehicles, and outside areas
- Drive NAPA operational and marketing programs while steering continuous improvement
- Grow customer relationships and assist with sales and service inquiries
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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