Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee stock purchase plan
Tuition Reimbursement
Professional Development
wellness programs
Job Description
NAPA Auto Parts is a leading automotive parts supplier committed to delivering high-quality products and exceptional customer service across its network of stores. As a Fortune 200 company with a stable foundation, NAPA combines a family feel with the reliability and resources of a large corporation. Known for its dedication to both wholesale and retail automotive customers, NAPA offers career growth opportunities and values the contributions of its employees, positioning itself as a dominant force in the automotive aftermarket industry.
The Assistant Store Manager role at NAPA is designed for individuals passionate about automotive products and customer service excellence. ... Show More
The Assistant Store Manager role at NAPA is designed for individuals passionate about automotive products and customer service excellence. ... Show More
Job Requirements
- high school diploma or equivalent
- technical or trade school courses or degree completion
- willingness to learn automotive
- ability to lift 60lbs in some situations
Job Qualifications
- high school diploma or equivalent
- technical or trade school courses or degree completion
- experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn automotive
- passion for delivering customer care and building long term relationships
- ability to thrive in a very fast paced and complex environment
- knowledge of cataloging and/or inventory management systems
- ability to lift 60lbs in some situations
- background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
- customer-centric mindset
- ASE Certifications
- familiarity with NAPA Know How
Job Duties
- create a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
- provide daily leadership and create and sustain a culture of employee engagement
- partner with teammates to drive company owned store initiatives
- lead a successful team and support the store manager in managing fast-paced retail stores
- manage store operations to maximize sales, profits and customer service
- build, coach, train and engage crew team to deliver superior levels of customer care and business results
- oversee inventory protection, asset management, and address operational and safety issues
- ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- drive operational and marketing programs while focusing on continuous improvement
- grow customer relationships and assist with sales/service questions to ensure a positive experience in-store and on the phone
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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