Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee stock purchase plan
Tuition Reimbursement
Professional Development
wellness programs
Job Description
NAPA, a renowned leader in the automotive parts industry, is committed to providing top-quality products and exceptional customer service to both wholesale and retail customers. As a prominent parts supplier, NAPA has established itself as a trusted name among automotive professionals and enthusiasts alike. The company operates as part of Genuine Parts Company (GPC), a Fortune 200 business known for its stable operations and family-oriented culture. With a dedication to employee development and career growth opportunities, NAPA fosters an environment where its team members can thrive and excel.
The Assistant Store Manager position at NAPA is a pivotal role... Show More
The Assistant Store Manager position at NAPA is a pivotal role... Show More
Job Requirements
- High school diploma or equivalent
- Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby/DIY world, or at least willingness to learn all things automotive
- Ability to lift 60lbs in some situations
Job Qualifications
- High school diploma or equivalent
- Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
- Passion for delivering customer care and building long term relationships
- Thrive off of working in a very fast paced and complex environment
- Knowledge of cataloging and/or inventory management systems
- Ability to lift 60lbs in some situations
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
- Entirely customer-centric (external/internal)
- ASE Certifications
- NAPA Know How
Job Duties
- Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
- Know how to provide daily leadership and create and sustain a culture of employee engagement
- Know the importance of partnering with your teammates in order to drive company owned store initiatives
- Care about people and profit
- Want to join a team where you can learn and grow your career
- Lead a successful team, support the store manager, and manage in our fast-paced retail stores
- Manage store operations to maximize sales, profits and customer service
- Build, coach, train and engage crew team to deliver superior levels of customer care and business results
- Inventory protection, asset management, operational and safety issues
- Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
- Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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