Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k
Paid Time Off
Career Development
Employee assistance program
Vision Insurance
Job Description
NAPA is a leading automotive parts supplier known for its commitment to delivering superior customer service and quality products to both wholesale and retail customers. As a well-established company in the automotive aftermarket industry, NAPA offers a dynamic work environment where innovation and dedication are key drivers of success. With a reputation for excellence and a Fortune 200 standing, the company combines a family-oriented culture with strong business fundamentals to create a stable and rewarding workplace. NAPA prides itself on supporting career growth and professional development, offering employees numerous opportunities to advance within the organization. The company continually invests in... Show More
Job Requirements
- high school diploma or equivalent
- technical or trade school courses or degree completion
- experience in automotive after-market service industry or willingness to learn automotive
- passion for delivering customer care
- ability to thrive in fast paced environment
- knowledge of cataloging or inventory management systems
- ability to lift 60lbs
Job Qualifications
- high school diploma or equivalent
- technical or trade school courses or degree completion
- experience in automotive after-market service industry or willingness to learn automotive
- passion for delivering customer care and building long term relationships
- ability to thrive in a fast paced and complex environment
- knowledge of cataloging or inventory management systems
- ability to lift 60lbs
- background or passion for automotive, heavy equipment, farm industry, diesel, marine or dealership
- experience in parts store, auction, retail store, auto body, collision, fast food, restaurant, or convenience store management
- customer centric mindset
- ASE certifications
- NAPA know how
Job Duties
- create a superior customer service experience to achieve maximum market penetration
- drive store growth, increase sales and profitability
- provide daily leadership and sustain a culture of employee engagement
- partner with teammates to drive company owned store initiatives
- lead a successful team and support the store manager in managing fast-paced retail operations
- manage store operations to maximize sales, profits and customer service
- build, coach, train and engage the team to deliver superior customer care and business results
- oversee inventory protection, asset management, operational and safety issues
- maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- drive NAPA operational and marketing programs while steering continuous improvement in processes
- grow customer relationships and ensure a positive experience in-store and on the phone
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter