Extra Space

Assistant Store Manager

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Work Schedule

Day Shifts
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Benefits

Paid Time Off
401(k) match
Medical insurance
Wellness Program
Employee Discounts
Work-life balance
growth opportunities

Job Description

Extra Space Storage is the largest self-storage company in the United States by store count, boasting over 4,000 locations nationwide. The company is well-known for its commitment to providing secure, clean, and convenient storage solutions to a diverse customer base. Offering a strong company culture, Extra Space Storage emphasizes reliability, effective communication, and a genuine passion for helping people. The company fosters growth opportunities for employees across the U.S., aiming to build a motivated and customer-focused team.

The Assistant Store Manager position at Extra Space Storage plays a crucial supporting role in ensuring the smooth daily operations o... Show More

Job Requirements

  • Bilingual Spanish required
  • Ability to work day shift hours with office closing at 6 PM
  • Ability to perform both indoor and outdoor duties in various weather conditions
  • Capability to stand, walk, climb stairs, bend, sit, and lift up to 35 lbs regularly and up to 50 lbs occasionally
  • Reliable transportation access
  • Valid driver's license
  • High school diploma or GED
  • Prior customer service or sales experience
  • Excellent communication skills
  • Ability to handle cash transactions accurately

Job Qualifications

  • One or more years of customer-facing work experience
  • Sales experience preferred
  • Current valid driver's license and access to a reliable personal vehicle except in New York City and Brooklyn
  • High school diploma or GED required
  • College education is a plus

Job Duties

  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies
  • Ensure highest standards of cleanliness through continuous maintenance of the site including sweeping, mopping, grounds maintenance, and office upkeep
  • Perform daily site safety inspections including lock checks
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
  • Protect company culture by establishing and maintaining professional relationships with all Extra Space employees
  • Perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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