Extra Space

Assistant Store Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $20.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
401(k) match
Medical insurance
Health savings account
Wellness Program
Employee Discounts
Sign-On Bonus

Job Description

Extra Space Storage is the largest self-storage company in the United States, boasting over 4,000 stores across the nation. Known for its commitment to operational excellence and outstanding customer service, Extra Space Storage offers secure, clean, and accessible storage solutions tailored to meet diverse customer needs. The company values reliability, effective communication, and a passion for helping people, making it an excellent employer for individuals seeking both growth and stability within a respected organization. The workplace culture promotes a balance between professional and personal life, with opportunities for career advancement throughout the U.S., supported by competitive pay and comprehensive benefits.... Show More

Job Requirements

  • High school diploma or GED
  • 1+ year of customer-facing work experience
  • Sales experience preferred
  • Current valid driver’s license and access to a reliable personal vehicle except in New York City and Brooklyn
  • Ability to perform indoor and outdoor job responsibilities involving physical demands
  • Regularly lift or move items up to 35 lbs and occasionally up to 50 lbs

Job Qualifications

  • 1+ year of customer-facing work experience
  • Sales experience preferred
  • Current valid driver’s license and access to a reliable personal vehicle except in New York City and Brooklyn
  • High school diploma or GED required
  • College education is a plus

Job Duties

  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies
  • Ensure highest standards of cleanliness through continuous maintenance of office, storage buildings, and surrounding areas
  • Perform daily site safety inspections including lock checks
  • Address and resolve customer concerns related to billing, security, auctions, and site usage
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
  • Protect company culture by maintaining professional relationships with employees
  • Perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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