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Extra Space Storage

Assistant Store Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
competitive pay
401(k) Plan
health insurance options
Wellness Program
Employee Discounts
Work/Life Balance

Job Description

Extra Space Storage is the largest self-storage company in the United States, boasting over 4,000 locations nationwide. This industry-leading company is dedicated to providing customers with secure, clean, and convenient storage solutions. With its expansive footprint across the country, Extra Space Storage has built a reputation for operational excellence, outstanding customer service, and a strong company culture that fosters growth and opportunity for its employees. The company prides itself on offering competitive pay, a supportive environment, and benefits designed to help employees maintain a healthy work-life balance and achieve career advancement. If you are reliable, communicative, and passionate about helping... Show More

Job Requirements

  • Bilingual Spanish required
  • High school diploma or GED
  • 1+ year of customer-facing work experience
  • Sales experience preferred
  • Current valid driver’s license and access to a reliable personal vehicle except in New York City and Brooklyn
  • Ability to perform physical job duties including lifting up to 35 lbs regularly and up to 50 lbs occasionally
  • Ability to work day shifts with office hours closing at 6pm
  • Availability to work between multiple stores in the district
  • Must be able to perform indoor and outdoor job responsibilities with exposure to seasonal weather conditions

Job Qualifications

  • 1+ year of customer-facing work experience
  • Sales experience preferred
  • Current valid driver’s license and access to a reliable personal vehicle except in New York City and Brooklyn
  • High School diploma or GED is required
  • College education is a plus

Job Duties

  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies
  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas
  • Perform daily site safety inspections, including lock checks
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees
  • Perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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