Assistant Store Manager

Joliet, IL, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Employee stock purchase plan

Tuition Reimbursement

Professional Development

wellness programs

Job Description

NAPA is a reputable company specializing in automotive parts and accessories, serving both wholesale and retail customers across diverse markets. Recognized as an industry leader, NAPA aims to be the dominant parts supplier by leveraging a culture centered around superior customer service, teamwork, and operational excellence. The company combines the stability of a Fortune 200 organization with a family-oriented atmosphere that values employee growth and continuous learning.

The role of Assistant Store Manager at NAPA is a pivotal leadership position designed for individuals passionate about automotive or customer service sectors who are looking to grow their careers within a d... Show More

Job Requirements

High school diploma or equivalent
Ability to lift 60lbs
Experience in retail or automotive environment preferred
Strong leadership and interpersonal skills
Excellent communication abilities
Willingness to learn and adapt in a fast paced environment
Ability to manage inventory and operational procedures effectively

Job Qualifications

High school diploma or equivalent
Technical or trade school courses or degree completion
Experience or willingness to learn in the automotive after-market service industry or hobby/DIY world
Passion for delivering customer care and building long term relationships
Ability to thrive in a fast paced and complex environment
Knowledge of cataloging and/or inventory management systems
Ability to lift 60lbs
Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership is a plus
Experience in parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management is a plus
Entirely customer-centric mindset
ASE certifications
NAPA Know How

Job Duties

Create a superior customer service experience to achieve maximum market penetration and drive store growth and profitability
Provide daily leadership and foster a culture of employee engagement
Partner with teammates to implement company owned store initiatives
Lead and support a successful team in a fast-paced retail store environment
Manage store operations to maximize sales, profits, and customer service
Build, coach, train, and engage the crew team to deliver superior customer care and business results
Oversee inventory protection, asset management, operational and safety issues
Ensure cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
Drive NAPA operational and marketing programs while striving for continuous process improvement
Grow customer relationships and assist with sales and service inquiries ensuring a positive experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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