Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee stock purchase plan
Tuition Reimbursement
Professional development opportunities
wellness programs
Job Description
NAPA is a leading automotive parts supplier known for its commitment to providing quality products and exceptional service to both wholesale and retail customers. As part of a Fortune 200 company with a family-like culture, NAPA offers a stable and supportive work environment where employees can develop professionally and grow their careers. The company emphasizes strong leadership, employee engagement, and a customer-centric approach to its operations. NAPA's business model revolves around connecting customers with reliable automotive parts and services, ensuring smooth and efficient experiences for everyone involved.
The Assistant Store Manager role at NAPA is an excellent opportunity for ... Show More
The Assistant Store Manager role at NAPA is an excellent opportunity for ... Show More
Job Requirements
- High school diploma or equivalent
- Relevant technical or trade school coursework or degree
- Experience or strong interest in the automotive industry
- Proven leadership or management skills
- Ability to work effectively in fast-paced retail environments
- Understanding of inventory management and cataloging systems
- Physical ability to lift up to 60lbs
- Strong communication and interpersonal skills
- Commitment to customer service excellence
Job Qualifications
- High school diploma or equivalent
- Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby/DIY world or willingness to learn all things automotive
- Passion for delivering customer care and building long term relationships
- Ability to work in a very fast paced and complex environment
- Knowledge of cataloging and/or inventory management systems
- Ability to lift 60lbs in some situations
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a plus
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management is advantageous
- Entirely customer-centric (external/internal)
- ASE certifications are beneficial
- Familiarity with NAPA Know How is advantageous
Job Duties
- Create a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
- Provide daily leadership and create and sustain a culture of employee engagement
- Partner with teammates to drive company-owned store initiatives
- Lead a successful team, support the store manager, and manage in fast-paced retail stores
- Manage store operations to maximize sales, profits and customer service
- Build, coach, train and engage crew team to deliver superior levels of customer care and business results
- Oversee inventory protection, asset management, operational and safety issues
- Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
- Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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