Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $77,000.00
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401K with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
Paid Time Off
Employee Discounts
Job Description
Mattress Firm is a leading specialty retailer in the mattress and sleep products industry, dedicated to helping customers improve their sleep quality and overall well-being. With a vast network of stores nationwide, Mattress Firm has established itself as a trusted name in the retail sector by offering innovative sleep solutions and exceptional customer service. The company focuses on delivering an outstanding in-store experience to every customer, combining expert product knowledge with personalized service to ensure each individual finds their perfect mattress. This commitment to quality and customer satisfaction positions Mattress Firm as a preferred employer for those seeking a rewarding... Show More
Job Requirements
- Legal authorization to work in the United States without the need for sponsorship
- Ability to lift pull and push 50 plus pounds
- High school diploma or equivalent
- Availability to work flexible hours including weekends and holidays
- Strong customer service orientation
- Willingness to learn and develop leadership skills
- Effective communication skills
Job Qualifications
- Proven retail or sales experience preferred
- Demonstrated leadership or supervisory skills
- Strong communication and interpersonal skills
- Ability to coach and mentor team members effectively
- Knowledge of merchandising and inventory management principles
- Ability to work in a fast-paced retail environment
- Basic computer proficiency and familiarity with retail systems
Job Duties
- Support development of team members by providing technical and product knowledge information to associates serving as subject matter expert
- Assist Senior Store Manager with training of store associates
- Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude
- Achieve or exceed store financial targets through effective execution and customer service at the store level
- Ensure store execution of product merchandising marketing and POP standards
- Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory
- Serve as lead in resolving customer-related issues and escalate when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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