Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
health savings plan
Flexible spending account
Colleague Discounted Room Rates
Paid Time Off
floating holidays
Paid holidays
growth opportunities
Referral Bonus
Recognition and rewards
basic life insurance
sick days
friends and family room rates
401(k) Plan
Employee stock purchase plan
complimentary parking
Complimentary Meal During Each Shift
Employee assistance program
Hyatt property restaurant/coffeeshop discount
Job Description
Cheyenne Mountain Resort, Destination by Hyatt, is a distinguished 4-star full-service resort nestled on 25 acres of lush greens in Southern Colorado Springs. Established in 1985, it offers breathtaking mountain views and a host of recreational activities including golf, swimming, and tennis. As part of the globally recognized Hyatt brand, the resort is renowned for its commitment to exceptional guest experiences and superior service standards. Hyatt fosters a work culture that demands excellence while promoting career growth, job enrichment, and a supportive environment for its colleagues. The resort's mission, "to care for people so they can be their best," reflects... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in stewarding or a related hospitality role preferred
- Ability to supervise and lead a team
- Knowledge of sanitation and safety standards in food service
- Strong organizational and communication skills
- Ability to work under pressure in a fast-paced environment
- Flexibility to work weekends, holidays, and varied shifts
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to lift, pull, and push a moderate weight (about 50 pounds)
- Must be able to work a flexible schedule, including weekends and holidays
Job Duties
- Supervise the duties of all stewarding department employees, facilities, operation and costs
- Supervise the sanitation, cleanliness, hygiene as well as the quality level of product and services
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Ensure water temperature, and chemical levels are appropriate for cleaning and documented
- Assist with banquet plate-ups and buffet by transporting and ensuring adequate stock
- Assist chefs and kitchen staff with various tasks as needed
- Check more specifically the proper use of chemicals and washing accessories
- Coordinate with the Executive Chef and/or Executive Sous Chef in establishing minimum and maximum operating par stocks and supplies and approve storeroom requisition
- Coordinate with the Assistant Food & Beverage Manager and Outlet Managers to check their requirements for the day and the next day
- Assist in the location, movement and storage of banquet operational equipment
- Assist in the stock take of equipment and other items as required
- Work closely with the Chef, Banquets & Catering Manager to anticipate guest needs
- Work with all departments to ensure items that are required for service are available when needed
- Take all necessary actions to reduce the loss of silverware / flatware
- Take all necessary actions to reduce breakage of china and glassware
- Supervises employees' ability to follow loss prevention policies to prevent accidents and control costs
- Enforces proper cleaning routines for service ware, equipment, floors, etc
- Enforces proper use and cleaning of all dish room machinery
- Ensures all food holding and transport equipment is in working order
- Ensures compliance with food handling and sanitation standards
- Ensuring stewarding staffs have supplies, equipment, tools, and uniforms necessary to do their jobs
- Assist in inventory of materials every month
- Prepare monthly reports on shortages in china, silverware, and equipment and requisition replacements as required while following budget guidelines
- Lead and manage the stewarding team in all aspects of the department and ensure standards are followed
- Ability to work well under pressure in a fast paced environment
- Ensures disciplinary procedures and documentation are completed according to standard operating procedures
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Celebrates successes by publicly recognizing the contributions of team members
- Encourages and builds mutual trust, respect, and cooperation among team members
- Serves as a role model for the stewarding teams to demonstrate appropriate behaviors
- Carry out any other reasonable task set by the resort’s management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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