Hy-Vee, Inc. logo

Hy-Vee, Inc.

Assistant Starbucks Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
supportive work environment

Job Description

Hy-Vee is a dynamic and customer-focused grocery store chain known for its commitment to providing exceptional service and high-quality products across its various departments. At Hy-Vee, the workforce is viewed as its greatest strength, with a company culture centered on fostering engagement, teamwork, and a customer-first mentality. Renowned for the slogan "a helpful smile in every aisle," Hy-Vee is dedicated to maintaining a positive and inviting shopping environment where customers feel valued and supported at all times. This reputable retail company prioritizes not only customer satisfaction but also the growth and development of its employees, creating a workplace where individuals... Show More

Job Requirements

  • High school or equivalent experience
  • One year of similar or related experience
  • Completion or willingness to complete sanitation (food safety) courses
  • Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects
  • Visual requirements including vision from less than 20 inches to more than 20 feet with or without correction, color vision, depth perception, and field of vision
  • Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions
  • Ability to maintain confidentiality
  • Ability to work in a fast-paced environment with exposure to cleaning chemicals and equipment noise
  • Reliable attendance and punctuality
  • Adherence to personal hygiene and dress guidelines

Job Qualifications

  • High school diploma or equivalent
  • One year of similar or related experience
  • Knowledge of food safety and sanitation encouraged
  • Ability to solve practical problems and interpret instructions
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages
  • Effective interpersonal and communication skills
  • Experience leading a team or supervising staff preferred
  • Customer service orientation
  • Professionalism and a growth mindset

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service including taking product orders
  • Takes customer orders at the counter
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Handles food in a safe manner and ensures the work area is clean and neat
  • Reviews the status and appearance of food for freshness
  • Ensures an adequate food supply is ready and on hand and follows a production list
  • Anticipates product needs for the department on a daily basis
  • Prepares and replenishes product as necessary
  • Checks in product, puts product away, and may review invoices
  • Runs the department registers and receives payment, makes change, etc., where applicable
  • Removes trash in a timely manner
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.