Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
room night stays at Four Seasons Worldwide
Employee Meals
dry cleaning and alteration of employee uniforms
Medical Coverage
dental coverage
vision coverage
parking
Septa access
City Fitness membership
Paid Time Off
Paid holidays
401K with company match
Parental leave
Career growth opportunities
Job Description
Four Seasons is a globally renowned luxury hotel and resort company celebrated for its commitment to creating exceptional guest experiences through genuine care, attention to detail, and world-class service. Powered by a diverse and passionate team, Four Seasons embraces a culture of respect, continuous growth, and excellence, where every team member is encouraged to push their limits, innovate, and contribute to an enriching work environment. Known for its hallmark of luxury with a genuine heart, Four Seasons ensures that both guests and employees feel valued and inspired. The company spans locations worldwide, offering unique experiences that connect individuals to the... Show More
Job Requirements
- Work authorization in the United States
- Previous experience in spa management or hospitality management preferred
- Excellent interpersonal and customer service skills
- Ability to lead and motivate a diverse team
- Proficiency with hospitality management software preferred
- Strong organizational and multitasking abilities
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- Strong communication and organization skills
- Strong leadership and management skills
- Strong computer skills
- Knowledge of Book4Time, Birchstreet, Opera is a plus
- Passion for flawless service and integrity
- Ability to work flexible hours including mornings, evenings, weekends, and holidays
Job Duties
- Managing and overseeing spa operations to ensure alignment with Four Seasons standards
- Assisting in evaluating staff performance and providing leadership to the spa team
- Handling financial aspects including forecasting, labor management, budgeting, purchasing, and inventory control
- Planning and executing PR events, internal and external promotions to enhance guest engagement
- Responding to guest interactions efficiently and professionally to achieve maximum satisfaction
- Ensuring compliance with all company policies, procedures, and standards
- Collaborating with the Spa Director to develop and improve spa services and experiences
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: