Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.48 - $32.21
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
bonus eligibility
Job Description
JW Marriott San Antonio Hill Country Resort & Spa, located in the scenic city of San Antonio, Texas, is part of Marriott International's luxury portfolio. With over 100 beautiful properties worldwide, JW Marriott is renowned for its commitment to excellence and delivering exceptional guest experiences in gateway cities and distinctive resort locations. As a luxury hotel and resort, JW Marriott provides a workplace environment that prioritizes associate well-being, career development, and a sense of community. The resort prides itself on creating opportunities for training, recognition, and growth while fostering a collaborative and inclusive atmosphere. JW Marriott associates exemplify confidence, innovation,... Show More
Job Requirements
- High school diploma or GED
- 5 years of experience in culinary, food and beverage, or related professional area
- OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 3 years of experience in culinary, food and beverage, or related professional area
- Ability to lead and motivate a team
- Strong communication skills
- Knowledge of food safety standards
- Ability to manage kitchen operations and budgets
- Willingness to work full time
- Ability to handle high-pressure situations
- Commitment to guest satisfaction
- Availability to work flexible hours
Job Qualifications
- High school diploma or GED with 5 years experience in culinary, food and beverage, or related professional area
- OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major with 3 years experience in culinary, food and beverage, or related professional area
- Strong leadership and interpersonal skills
- Excellent communication and team management abilities
- Knowledge of food safety and kitchen sanitation standards
- Ability to manage budgets and supply inventories
- Experience with menu development and food presentation
- Proven ability to maintain high standards of quality and customer service
- Problem-solving and decision-making skills
- Ability to train, coach, and mentor staff
Job Duties
- Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
- Maintains food handling and sanitation standards
- Ensures all employees have proper supplies, equipment and uniforms
- Performs all duties of culinary and related kitchen area employees in high demand times
- Oversees production and preparation of culinary items
- Ensures employees keep their work areas clean and sanitary
- Works with restaurant and banquet departments to coordinate service and timing of events and meals
- Communicates areas in need of attention to staff and follows up to ensure follow through
- Supports and assists with new menus, concepts and promotions for the restaurant outlets and banquets
- Assists in determining how food should be presented and creates decorative food displays
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- Checks the quality of raw and cooked food products to ensure that standards are met
- Ensures and maintains the productivity level of employees
- Ensures completion of assigned duties
- Coordinates activities of cooks and workers engaged in food preparation
- Utilizes interpersonal and communication skills to lead, influence, and encourage others
- Advocates sound financial/business decision making
- Demonstrates honesty/integrity
- Leads by example
- Handles employee questions and concerns
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others improve their knowledge or skills
- Conducts employee performance appraisal process, giving feedback as needed
- Communicates performance expectations in accordance with job descriptions for each position
- Participates in an ongoing employee recognition program
- Monitors employee’s progress towards meeting performance expectations
- Conducts training when appropriate
- Follows specific goals and plans to prioritize, organize, and accomplish your work
- Monitors staffing levels to ensure that guest service, operational needs and financial objectives are met
- Places orders for appropriate supplies and manages food and supply inventories according to budget
- Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
- Provides services that are above and beyond for customer satisfaction and retention
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of customers on a daily basis
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- Sets a positive example for guest relations
- Strives to improve service performance
- Handles guest problems and complaints seeking assistance from supervisor as necessary
- Empowers employees to provide excellent customer service within guidelines
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Serves as a role model to demonstrate appropriate behaviors
- Analyzes information and evaluates results to choose the best solution and solve problems
- Complies with loss prevention policies and procedures
- Reports malfunctions in department equipment
- Attends and participates in all pertinent meetings
- Encourages and builds mutual trust, respect, and cooperation among team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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