Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.85 - $36.54
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
bonus eligibility
Job Description
Renaissance Chicago Downtown Hotel, located at 1 W Wacker Dr, Chicago, Illinois, is part of Renaissance Hotels, a vibrant portfolio under Marriott International known for connecting travelers with the authentic culture and spirit of the neighborhoods they visit. Marriott International is a leading global hospitality company committed to providing exceptional guest experiences and fostering an inclusive, respectful, and empowering work environment for all associates. The Renaissance Chicago Downtown Hotel offers guests a unique and memorable stay by blending local culture with luxurious comfort and professional service, making it a preferred destination for both business and leisure travelers in downtown Chicago.Show More
Job Requirements
- high school diploma or GED
- 5 years experience in the culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 3 years experience in the culinary, food and beverage, or related professional area
- ability to lead and manage kitchen staff
- strong communication skills
- knowledge of food safety regulations
- ability to maintain sanitation standards
- availability to work full time on-site
- leadership skills
- problem-solving abilities
Job Qualifications
- high school diploma or GED
- 5 years experience in the culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 3 years experience in the culinary, food and beverage, or related professional area
- strong interpersonal and communication skills
- leadership and team management experience
- ability to handle multiple priorities and work under pressure
- knowledge of food safety and sanitation standards
- ability to develop and support new menus and culinary concepts
Job Duties
- develops, designs, or creates new applications, ideas, relationships, systems, or products
- maintains food handling and sanitation standards
- ensures all employees have proper supplies, equipment and uniforms
- performs all duties of culinary and related kitchen area employees in high demand times
- oversees production and preparation of culinary items
- ensures employees keep their work areas clean and sanitary
- works with restaurant and banquet departments to coordinate service and timing of events and meals
- communicates areas in need of attention to staff and follows up to ensure follow through
- supports and assists with new menus, concepts and promotions for the restaurant outlets and banquets
- assists in determining how food should be presented and creates decorative food displays
- prepares and cooks foods of all types
- checks the quality of raw and cooked food products to ensure that standards are met
- ensures and maintains the productivity level of employees
- ensures completion of assigned duties
- coordinates activities of cooks and workers engaged in food preparation
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- leads shifts while personally preparing food items and executing requests based on required specifications
- handles employee questions and concerns
- identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- conducts employee performance appraisal process, giving feedback as needed
- communicates performance expectations in accordance with job descriptions for each position
- participates in an on-going employee recognition program
- monitors employee's progress towards meeting performance expectations
- conducts training when appropriate
- follows specific goals and plans to prioritize, organize, and accomplish your work
- monitors staffing levels to ensure that guest service, operational needs and financial objectives are met
- places orders for appropriate supplies and manages food and supply inventories according to budget
- participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- sets a positive example for guest relations
- strives to improve service performance
- handles guest problems and complaints seeking assistance from supervisor as necessary
- empowers employees to provide excellent customer service within guidelines
- provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- serves as a role model to demonstrate appropriate behaviors
- analyzes information and evaluating results to choose the best solution and solve problems
- complies with loss prevention policies and procedures
- reports malfunctions in department equipment
- attends and participates in all pertinent meetings
- encourages and builds mutual trust, respect, and cooperation among team members
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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