Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
supplemental coverage
401k Retirement Plan
Education tuition reimbursement
Paid vacation
Holiday pay
Career Development
FREE daily meal
Internal Advancement
Weekly Resort Prizes
Job Description
Atlantis Casino Resort Spa is a premier resort and casino located in Reno, Nevada, known for its comprehensive entertainment options, luxurious accommodations, and exceptional guest services. As a leader in the gaming and hospitality industry, Atlantis Casino Resort Spa combines a vibrant casino floor with high-quality amenities and a guest-focused approach, delivering an unforgettable experience to visitors. The resort offers a variety of gaming opportunities including slot machines, table games, and poker rooms, along with dining, nightlife, and spa experiences. Dedicated to fostering a supportive and growth-oriented employee environment, Atlantis Casino Resort Spa values teamwork, professional development, and maintaining the... Show More
Job Requirements
- Minimum age of 21 years
- must have Nevada Gaming Registration
- possession of Alcohol Awareness Card
- ability to develop and mentor team members
- knowledge of various slot machines and gaming regulations
- proficiency in computer systems including Microsoft Office
- physical ability to stand, walk, and lift up to 50 pounds
- adherence to appearance standards including no visible tattoos, piercings, or unnatural hair colors
Job Qualifications
- Must be at least 21 years of age
- Nevada Gaming Registration required
- Alcohol Awareness Card required
- develop and mentor slot department’s team members providing support and motivation to all slot positions
- knowledgeable about different types and manufacturers of slot machines
- able to utilize slot computer systems as well as Outlook, Word, Excel, and PowerPoint
- thorough understanding of Title 31 and adherence to federal cash reporting requirements
- strong communication skills to maintain good rapport with other departments and coworkers
- gaming regulation knowledge
- able to contact NGCB when appropriate
- capable of carrying basic tools for machine work such as screwdriver and flashlight
Job Duties
- Report to Slot Shift Manager
- maintain a designated area of the casino floor and supervise all slot operations in that area
- monitor and initiate all slot department guest service initiatives including jackpot response time, introductions, and new guest sign-ups
- resolve guest disputes, machine malfunctions, and team member issues
- participate in every aspect of the slot operation including initiating/witnessing jackpots, signing up new guests, and promoting slot events
- report all operational issues to Slot Shift Manager and/or Slot Director
- promote and maintain the highest integrity and premier guest service
- ensure proper implementation of established policies and procedures pertaining to the slot floor
- maintain cleanliness on the floor in assigned area and beyond
- ensure all MTL and CTS information is entered/logged by shift end if applicable
- work with Shift Manager to complete daily/weekly schedule, vacation schedule, and team members’ review and counseling
- perform other assignments as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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