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Billingsley Company

Assistant Service Manager at Wallis and Baker

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $39,300.00 - $63,300.00
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
performance bonuses

Job Description

Billingsley is a renowned property development and management organization founded in 1978 by visionaries Lucy and Henry Billingsley. This company specializes in the development, ownership, and management of master-planned communities that embody the principles of new urbanism, focusing on technology, convenience, and an abundance of amenities. Billingsley's impressive portfolio spans over 5,000 acres in the Dallas-Fort Worth (DFW) area, encompassing 5 million square feet of commercial space, 550,000 square feet of retail, 9 million square feet of industrial space, and over 10,000 multi-family residential units. Their properties are distinguished by thoughtfully designed public spaces including art, sculpture, parks, trails, and... Show More

Job Requirements

  • Minimum of 3 years of multifamily or facilities maintenance experience
  • supervisory or lead technician experience preferred
  • proficiency with a wide variety of hand tools, power tools, and diagnostic equipment
  • strong communication and leadership skills
  • ability to train and motivate team members
  • ability to work in a fast-paced environment
  • willingness to participate in on-call rotation
  • EPA Type II or Universal Certification
  • Certified Pool Operator (CPO)
  • MPO certification for Dallas County or required cities

Job Qualifications

  • Minimum of 3 years of multifamily or facilities maintenance experience
  • supervisory or lead technician experience preferred
  • demonstrated proficiency with a wide variety of hand tools, power tools, and diagnostic equipment
  • strong communication and leadership skills
  • ability to train and motivate team members
  • experience working in a fast-paced environment
  • participation in on-call rotation
  • proficiency with Microsoft Outlook, Excel, Word, Microsoft Teams, Yardi, Yardi Mobile App, and Payscan
  • knowledge of blueprints and construction documents
  • EPA Type II or Universal Certification
  • Certified Pool Operator (CPO)
  • MPO for Dallas County or cities requiring it

Job Duties

  • Complete make-readies, painting, and unit preparation to company standards
  • diagnose, troubleshoot, repair, and replace HVAC systems, plumbing systems including water heaters, electrical systems, and appliances
  • maintain and balance pools ensuring water quality and compliance with CPO standards
  • perform general and preventative maintenance as directed by the Service Manager
  • schedule and manage unit turns efficiently to meet occupancy and move-in timelines
  • oversee purchase orders and invoicing systems in compliance with company policies
  • assist in collecting and reviewing bids and proposals from vendors and contractors
  • conduct property inspections in Yardi and maintain all Maintenance Binders accurately
  • maintain a current location map for all electric, gas, and water shutoffs, clean-out traps, fire extinguishers, and hydrants
  • support and direct maintenance technicians ensuring work is completed safely, efficiently, and with a positive attitude
  • communicate effectively with Property Managers and Portfolio Managers regarding maintenance priorities, timelines, and needs
  • ensure all maintenance staff complete required Grace Hill e-learning modules
  • utilize Outlook, Excel, Word, Microsoft Teams, Yardi, Yardi Mobile App, and Payscan for maintenance tracking, reporting, and communication
  • prepare work orders, reports, and inspection documentation accurately
  • maintain organized inventory of supplies, tools, and equipment
  • read and interpret blueprints and construction documents as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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