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Texas Roadhouse

Assistant Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
Monthly Profit-Sharing Program
Quarterly Restricted Stock Units Program
Annual holiday bonus
community support opportunities

Job Description

Texas Roadhouse is a premier casual dining restaurant known for its commitment to serving legendary food and providing legendary service in a lively, welcoming atmosphere. Founded with a passion for quality steaks and exceptional hospitality, Texas Roadhouse has built a reputation as a people-first company that values its employees as much as its guests. The company prides itself on fostering a culture of passion, integrity, partnership, and fun with purpose, ensuring that both customers and team members enjoy a rewarding experience. With locations across the United States and internationally, Texas Roadhouse continues to grow while maintaining its dedication to offering... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant or hospitality management preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong leadership skills
  • Excellent interpersonal and communication skills
  • Capacity to handle multiple tasks in a fast-paced environment
  • Knowledge of food safety and alcohol service regulations
  • Physical ability to perform hands on supervision and assist with various restaurant duties
  • Commitment to uphold company values and policies

Job Qualifications

  • Previous experience in restaurant or hospitality management preferred
  • Strong leadership and interpersonal skills
  • Excellent communication and organizational abilities
  • Ability to work in a fast-paced environment
  • Knowledge of safe food handling and alcohol service regulations
  • Proven ability to train and develop team members
  • Demonstrated commitment to providing exceptional customer service
  • High school diploma or equivalent
  • Basic proficiency with scheduling and inventory management software

Job Duties

  • Oversees service in the Front of House
  • In conjunction with all management, enforces compliance with all employment policies in area of responsibility
  • Oversees/approves all Front of House side work
  • Provides/oversees thorough training
  • Works during peak business times to set the pace in the Front of House
  • Manages through hands on supervision of the restaurant including non-scheduled assistance with serving, hosting, cooking
  • Ensures 100 percent table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales
  • Leads by example to help develop employees and assistants
  • Helps to cross-train employees
  • Oversees scheduling of designated departments as directed by the Service Manager
  • Develops promotions (incentives) to drive sales and conducts alley rallies as directed by Service Manager
  • Manages compliance with Responsible Alcohol Service training requirements
  • Understands and practices safe food handling procedures
  • Ensures that the cleanliness of the restaurant and safety of guests are maintained at all times
  • Helps to control the guest flow
  • Assist with liquor inventory and ordering
  • Assists Local Store Marketer with building sales
  • Maintaining culture of the restaurant and living core values every day such as passion, integrity, partnership, and fun with purpose

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink - a focused job platform for restaurants and hotels.

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