Texas Roadhouse logo

Texas Roadhouse

Assistant Service Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Flexible
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
Adoption assistance
short-term disability
long-term disability
Life insurance
Identity Theft Protection
Employee assistance program
401(k) retirement plan
Tuition Reimbursement
profit-sharing program
restricted stock units
Annual holiday bonus

Job Description

Texas Roadhouse is a renowned American casual dining restaurant chain known for its welcoming atmosphere and high-quality steaks. With a focus on delivering legendary food and legendary service, Texas Roadhouse has built a reputation as a people-first company that values both its customers and employees deeply. The company prides itself on fostering a culture of teamwork, passion, and fun, making it a great place to work and grow professionally. Known for its hand-cut steaks, fresh-baked bread, and a vibrant dining experience, Texas Roadhouse combines exceptional food with a unique guest experience that emphasizes genuine hospitality and community spirit. This atmosphere... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a supervisory or assistant management role in restaurant or hospitality
  • Ability to lead a team effectively
  • Strong communication skills
  • Customer focused attitude
  • Availability to work flexible hours including weekends and holidays
  • Familiarity with food safety and responsible alcohol service
  • Strong organizational and multitasking skills

Job Qualifications

  • High school diploma or equivalent
  • Experience in restaurant management or supervisory role preferred
  • Strong leadership and interpersonal skills
  • Excellent communication and customer service abilities
  • Ability to work in a fast paced environment
  • Knowledge of safe food handling and alcohol service regulations
  • Ability to train and develop team members
  • Flexibility to work varied shifts including evenings and weekends

Job Duties

  • Oversees service in the Front of House
  • Enforces compliance with all employment policies in area of responsibility
  • Oversees and approves all Front of House side work
  • Provides and oversees thorough training
  • Works during peak business times to set the pace in the Front of House
  • Manages through hands on supervision of the restaurant including non-scheduled assistance with serving hosting cooking
  • Ensures 100 percent table visitation of customers to gather customer insights and assist Service Manager in developing sales strategy
  • Leads by example to help develop employees and assistants
  • Helps to cross-train employees
  • Oversees scheduling of designated departments as directed by Service Manager
  • Develops promotions and conducts alley rallies as directed
  • Manages compliance with Responsible Alcohol Service training requirements
  • Understands and practices safe food handling procedures
  • Ensures that the cleanliness of the restaurant and safety of guests are maintained at all times
  • Helps to control the guest flow
  • Assists with liquor inventory and ordering
  • Assists Local Store Marketer with building sales
  • Maintains culture of the restaurant and lives core values

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: